Is Nordstrom a good company to work for?

Nordstrom has an overall rating of 3.5 out of 5, based on over 26,179 reviews left anonymously by employees. This rating has been stable over the past 12 months. 56% of employees would recommend working at Nordstrom to a friend and 47% have a positive outlook for the business. The best reviews about Nordstrom have been left by employees working as Web Fulfill/Logistics , LOGISTIC PROCESSOR and Administrative Assistant .

Does Nordstrom pay their employees well?

According to anonymously submitted Glassdoor reviews, Nordstrom employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Nordstrom. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nordstrom?

56% of Nordstrom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nordstrom 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Nordstrom?

Sales Associate (4902) , Retail Sales Associate (833) , Department Manager (473) , Customer Service Representative (450) , Commissioned Sales Associate (449) , Sales (375) , Salesperson (357) , Assistant Manager (331) , Cosmetics Counter Manager (329) , Assistant Department Manager (269) , Logistics Processor (248) , Service Experience Representative (229) , Manager (214) , Sales Representative (184) , Stylist (181)

What are the pros of working at Nordstrom according to real employee reviews?

"When you work for stock and web department the job is usually Independent and good pay" ((in 1574 reviews)); "Great benefits and it’s great having the liberty to be able to manage your own team and department" ((in 1518 reviews)); "The people are great and its one of the best retail environments out there depending on the store" ((in 1376 reviews)); "I had great coworkers and we were able to make the day to day processes better than some other jobs of similar nature" ((in 748 reviews)); "The culture of Nordstrom is great and makes you proud to work for a company with such a great history." ((in 552 reviews))

What are the cons of working at Nordstrom according to real employee reviews?

"Poor management and not professional" ((in 1460 reviews)); "Most managers don't care and will issue a return even if it is a sketchy or fraudulent activity." ((in 1081 reviews)); "There can be long hours and similar to any other sales position it can feel like a roller" ((in 905 reviews)); "When it's slow you can't make commission and your check ends up being a joke" ((in 772 reviews)); "No Work/Life Balance: Scheduled me a lot of hours despite being in school full time" ((in 593 reviews))

What are employees saying about Nordstrom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nordstrom layoffs and their outlook for job security at Nordstrom in 2026.

What are the top reviewed Nordstrom locations?

Seattle , Chicago , Los Angeles , Dallas , San Diego , New York , San Francisco , Houston , Bellevue , Portland , Atlanta , Austin , Denver , Miami , Costa Mesa , San Jose , Scottsdale , Walnut Creek , Saint Louis , Nashville , Brea , Tampa , Paramus , San Antonio , Skokie , Cedar Rapids , Salt Lake City , King of Prussia , Troy , Palo Alto

Nordstrom reviews

3.5

56% would recommend to a friend

(25,092 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews

1.0

Sep 14, 2016

Nordstrom IT Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I came to Nordstrom because of the people. Many smart, innovative and driven engineers / leaders in the IT department. They had multiple great programs in place - Intern, NED talks, People Lab, Hackathon to name a few.

Cons

New leadership (CTO) came in and all of the smart, innovative and driven engineers / leaders left the company. Inexperienced leaders are what is left behind. They take the praise and pass on the blame which is the exact opposite of what a real leader should do. Multiple great programs are either gone or ineffective.

2.0

Sep 7, 2016

Worst career move

Sales associate - stylist

Recommend

CEO approval

Business Outlook

Pros

Great job for a student right out of college: teaches self and time management, organization and personable skills. Cool office and work space.

Cons

Long work hours (weekdays and weekends), base salary is extremely low, work environment is like being apart of a sorority. High turnover rate. Felt as if CEO didn't care about the voice of the stylists, just wanted to make sure that the club house was selling as much merchandise as possible. In a meeting he mentioned that men don't like to buy clothes from unattractive girls.

1.0

Jul 28, 2016

Chaos and Constant Re-org

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Great Work and Life Balance

Cons

- Leadership Circle == Boys Club - No transparency - No strategy and long term plan

Nordstrom Response

8y

Hello, Thank you for sharing your experience here. A transparent and respectful company culture is an essential part of our business, and I’m very sorry to hear that you have so far not encountered one at Nordstrom. Any lapse in this goal is unacceptable, and I will be addressing your concerns directly with my team in the next few weeks. Please know that you can reach out at any time to myself or your direct supervisor regarding any concerns going forward. We collect feedback for a reason, and sincerely appreciate your taking the time to share this information in detail. Please feel free to send me a message directly at NordTechFeedback@nordstrom.com, and I thank you again for sharing your experience here. Sincerely, Patrick Welch VP Technology Nordstrom

Viewing 196 - 198 of 25,092 Reviews

Jobs at Nordstrom

Customer Care Specialist 1 - Ohio (Remote)

Customer Care Specialist 1 - Ohio (Remote)

Customer Care Specialist 1 - Ohio (Remote)

Customer Care Specialist 1 - Ohio (Remote)

Customer Care Specialist 1 - Ohio (Remote)

Nordstrom

Nordstrom reviews

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Nordstrom IT Leadership

Worst career move

Chaos and Constant Re-org

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