Nordstrom reviews

3.5

56% would recommend to a friend

(25,086 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Aug 8, 2009

Sales Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nordstrom gives you the tools and resources to succeed. It is a sales job, so it is up to your own work ethic to make the commission. They teach you that customer service is the main commitment. So kill them with kindness.

Cons

Pay is inconsistent because it is pretty much commission based. Management is considered only for top salespeople, which is incorrectly identified because many salespeople lack leadership ability. Even the best salespeople in my department were only pulling in 40-50k. For retail that is good, but for life and supporting their 3 kids and wife, it is not. Especially when you see the larger portion of that commission only in the busy season. The slow season means cutting back. Inconsistency can really hurt you in a sales job.

4.0
Aug 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Good pay and benifits. Good discount. Great experience. Everyone starts low and makes there way up - which is respectable.

Cons

To grow with in the company you have to make sales quotas.

5.0
Aug 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Nordstrom really is what it portrays itself to be; a reputable, respected, leader in the fashion world. Benefits, 401K, profit sharing, flexible spending accounts, etc. were all great. Expectations are clear, training is ongoing, and the open communication is unrivaled. Each employee is truly given the freedom to use their own judgement in most situations.

Cons

The only downside is that, ultimately, numbers are what really matter so you will inevitably have to deal with a coworker or two who is obnoxious, lazy and/or not a team player that is retained by Nordstrom seemingly only because they sell a lot of merchandise. Also, there have been ongoing and increasing complaints of no job security. I saw several examples of this while there.

Viewing 24976 - 24978 of 25,086 Reviews

Glassdoor has 26,173 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.