North reviews

Thank you for your feedback. I was excited to see that you mentioned the wonderful and very intense training program we provide all team members who join NAB - and especially our Customer Service Reps. We know that our CSRs are a critically important role to the organization - you see all! We want to ensure you are armed and ready with the best possible training and resources we can provide. Thank you for that positive feedback! As for your "con's" being unorganized and not good pay...I am not sure exactly what you are referring to here. If you are still employed at NAB, I encourage you to reach out to your leader, your HR BP or to me to discuss this further. When it comes to organization, I beleive we can ALWAYS get better...continuous improvement is the key. As far as pay is concerned...as I have said before, we rely on market based data provided to us by Lockton consulting. Because of the volitility in the talent market right now, we look at compensation almost weekly - that is how quickly things are changing. I know that we have put a strategic emphasis on paying at or above market for mission critical roles and at market for all other roles. I also know that we provided an "across the board" minimum 3% increase last year and are looking to do this again shortly...we are doing all we can to keep up with these changes to ensure that our pay is not only fair, but very good. Again if you have any concerns you wish to discuss with us, please reach out to your HR BP or to me directly, my door is open. Thank you!

Wow! Thank you so much for this 5-star rating, I was so excited to read your feedback! I appreciate that you are a current team member at NAB and have been with us for a few years...which means you have been with us through the Pandemic and can really speak to how very much we care about everyone that works at NAB. Our efforts to support both PHYSICAL and MENTAL wellbeing at NAB has shaped our culture in positive ways. I was so proud of the way our leadership responded recently to the tragic shootings at Oxford High School in Oxford Michigan. Within minutes of hearing about the shootings, our HR team was making personal calls to all team members in the area to ensure their safety and the safety of thier loved ones. The company made a public statement to all team members later that day that expressed our sympathy and urged leaders to complete a mental health check on ALL team members. We wanted all to know, its okay to not be okay. The health and safety of our team members and their loved ones has been our top priority throughout the pandemic and will continue. We are so happy that you are happy here and truly appreciate the time you took to share your positive feedback on Glassdoor.