North reviews

3.9

75% would recommend to a friend

(390 total reviews)
avatar

Marc Gardner

82% approve of CEO

74% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

390 reviews
4.0
Apr 16, 2024

People Centric Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great dynamic culture, great benefits and perks, remote

Cons

None that I can think of

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North Response
2y
We appreciate your subject line...People Centric Culture. While this is clearly our true north at NAB, we know that we need to earn our right to say we are a people centric culture day in and day out. This is the "why" behind our nationally recognized wellness and mental health initiatives, programming and policies. We are thrilled that these have had a positive impact on you during your tenure at NAB and hope they continue to do so. Thank you for taking time to leave this review, we truly appreciate the feedback!
3.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

-No micro managing -More laid back with attendance and using PTO -Close knit teams

Cons

-Overworking people with strict expectations -Most people have to work overtime to complete work daily -Not much career development and room to grow -Cheap with starting pay in a lot of positions - High turnover rate -Often letting things slip through the cracks until it become a more serious problem

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North Response
2y
Thank you for sharing your review with us. Our risk and compliance team members play such a critical role at NAB and we know that expectations of our industry - especially from our valued merchants and sponsor banks – increases in complexity every day. I am pleased to see that you value our flexible work policies - remote work, flex-PTO, etc. - and have experienced a positive culture on your close knit team. We appreciate your clear and objective advice to management...we always take that seriously. I will be sure to share your feedback with our Risk and Compliance team leadership as we focus on continuous improvement. Thank you again for the work you do for us at NAB and for sharing your feedback, we appreciate it.
4.0
Feb 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pto policies and great people throughout

Cons

Poor mid level managers and leadership where no one takes ownership of their role or mistakes

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North Response
2y
Thank you for your 4-star rating and for highlighting our GREAT people (we agree!) and flexible PTO policy as a positive part of working at NAB. We work very hard to drive a strong, positive work environment at NAB where our valued team members can do great work. Your con statement is concerning, though. While I am sure you didn't mean to encompass a whole level of leaders across the enterprise, our sense if you have had a less than positive interaction with some of the mid-level managers that you may have personally worked with? I see that you are a former team member, but I am still open to additional feedback you might wish to share as we are always looking for ways to improve - and leadership development at all levels is a priority with our growth strategy. Please feel free to reach out to me if you wish to discuss further, and thank you for taking time to leave us a review.
Viewing 151 - 153 of 390 Reviews

Glassdoor has 420 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.