North reviews

3.9

75% would recommend to a friend

(390 total reviews)
avatar

Marc Gardner

82% approve of CEO

74% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

390 reviews
1.0
Oct 17, 2021

Widespread dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My manager tries hard but doesn't have any support for positive change.

Cons

Too many things to list.

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North Response
4y
While I am disappointed in a one star rating, I do appreciate the time you took to leave this feedback and value the information you shared. I wish you would have left more information as to your location or function within NAB, especially when I read that your manager did not feel supported. We have nothing but the highest respect and value for our people leaders at NAB - they are the secret sauce. They make or break the employment experience, so we do all we can to provide them with the tools and resources they need to lead and succeed at NAB. I strongly encourage you to contact me personally, I would appreciate hearing more about your experience so we can learn and improve. We are not perfect, but we do try very hard to continuously improve and we can only do that with actionable feedback. I do hope to hear from you, and thank you for your feedback.
1.0
Oct 14, 2021

Terrible

Recommend
CEO approval
Business Outlook

Pros

There was a generous opening salary

Cons

Hostile work environment, lack of direction and what I would call a hot potato blame game. HR made promises of payouts for PTO in order to get a waiver signed, and then never paid "based on policy".

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North Response
4y
Wow, your review really took me back, especially as you are commenting on unethical actions on my team which, of course, we all take very seriously. I am unbelievably proud of the People Operations Team and the way we care for and support our NAB team members. You have us all shaking our heads at your feedback, but of course we are digging in to address it immediately. I personally asked all of my Talent Acquisition and HR BP team members if they had any information to share on what you might be referring to and no one had any idea. Our PTO policy is clearly documented in our handbook, which if you are a NAB team member you would have read and acknowledged electronically, so your comments around promised payouts for signing wavers is a bit confusing. Regardless, I absolutely encourage you to reach out to me personally to discuss your situation and if there are any issues that need correction I will address them personally and immediately. I feel badly about your experience with us and am committed to addressing any issues you are willing to share with me personally. Thank you.
3.0
Sep 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote position. Decent benefits. Good schedule.

Cons

Low pay compared to comparable positions at competitors

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North Response
4y
First of all, I am always grateful when a current team member takes time to provide balanced feedback, so thank you for that. While I wish your rating were higher, I appreciate that overall you a satisfied with your work experience at NAB. As you know 95% of our team members are working remotely and based upon our performance numbers in 2021, they have been very successful doing so. I would agree remote work at NAB is a "Pro". We have a great benefits plan currently, and we have made improvements for 2022 so I am excited for you to see that during our upcoming open enrollment. I do want to address your "con" of low pay. We spent most of 2021 benchmarking our positions with help from our vendor partner, Lockton. Since they call 2021 the year of the resignation, you can bet we are hyper-focused on ensuring we are very competitive in the labor market. We have made pay adjustments were needed, but I am happy to share that for the most part we are paying at or above market. When you add the fact that we paid out 2020 year end bonuses and up to 5% merit in 2021 most would agree that we have been agressively competitive compared to the market. If you are concerned about your current compensation, I strongly encourage you to have a conversation with your direct leader. Alternatively, you can always reach out to your HR Business Partner or me to discuss in more detail. Again, thank you for taking the time to share your feedback, we appreciate the opportunity to learn and improve.
Viewing 160 - 162 of 390 Reviews

Glassdoor has 420 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.