North reviews

3.9

75% would recommend to a friend

(389 total reviews)
avatar

Marc Gardner

82% approve of CEO

74% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
2.0
Mar 23, 2017
Recommend
CEO approval
Business Outlook

Pros

-Very casual dress policy, including hoodies and sweatpants. -Most employees were great people. They are the type of people who you could approach and hang out with outside of the office. -401K match is impressive. -Facilities, on the surface, are pretty nice and modern.

Cons

I don't even know where to begin... -To start, you will never get a straight answer about ANYTHING. Policies show no consistency from top to bottom. You will get a different response to the same situation repeatedly, making your job difficult and frustrating. Changes to company policies often come via word of mouth and often much later than you should have heard them. Most of what you are taught in training is flipped on you when you actually get to the floor causing mass confusion among employees. Transparency is a buzz word in this company and nothing more. It's unbelievable considering management openly acknowledges this is a huge problem and it still isn't getting addressed... -Workload gets ridiculous due to high employee turnover. Employees aren't compensated properly in comparison to the work they do. Also, there is no bonus structure. Where is the incentive? -Lack of resources to properly do your job. Your systems are often broken or less than desirable. The worst part is when reaching out to get assistance you are sometimes made to feel stupid for even asking the question. Does that sound like a good way to keep new employees around and happy? -Constant shift of managers from other departments who are unfamiliar with their new department. -Toxic environment. Employee confidence is low as many don't wish to be there anymore. However, some ride it out and don't even care about the problems. You either drink the Kool-AId, stay in the same position for a decade, or transfer/quit as fast as you can. That's not normal.

4.0
Mar 14, 2017

Quality assurance analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced, latest technology, skilled best resources/co workers, relaxed environment, high growth, progress rate!

Cons

Sometimes scope creep, frequent structural reorganization, not v process oriented

4.0
Mar 14, 2017

From meh to yay!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people make North American Bancard great! The diversity in talents, abilities, ethnicities, and experiences make coming to work each and every day something I look forward to. The ability to make mistakes and learn from them without negative retribution is rare in many corporations but something that North American Bancard does well. If you like working in a fast paced environment, challenging yourself, and growing by leaps and bounds then this is the place for you. If you want boring, mundane, unfulfilling work then please look elsewhere. Growth at NAB is not just business related, it is people related.

Cons

I don't know if I would use the word, con, however, I would use the word opportunity. One of the areas of opportunity is silos. The organization can improve on silo dependency to take us to the next level. Silos slow down and often times prevent open dialogue to help solve problems within the organization. Remove the silos and watch the organization grow and surpass even its own expectations.

Viewing 265 - 267 of 389 Reviews

Glassdoor has 419 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.