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Northeastern University

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Northeastern University reviews

4.2

79% would recommend to a friend

(3,539 total reviews)
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Joseph E. Aoun

68% approve of CEO

61% positive business outlook

Northeastern University has an employee rating of 4.2 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Northeastern University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Mar 18, 2022

Pay is abysmal

Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement, benefits, but that's it.

Cons

Culture is horrid. Faculty members across the board disrespect staff members left and right, acting like because they have a phd we all need to kiss the ground they walk on. In my year working here, I never once felt appreciated or supported by my department. My position really should have been two separate positions. Pay is abysmal, not competitive at all. I am an alumni of NU, but I am still living paycheck to paycheck as a working professional due to poor compensation and the immense amount of student loans I had to take out (even with scholarships). Upper management does not communicate and sends mixed messages down the chain, resulting in more work and more stress. Favoritism is rampant. Within my college, research staff were supposed to be on campus full-time, but was not extended to any position but mine. My colleagues all had a hybrid schedule and despite asking for this many times, I was denied. Instead, I had to jump through hoops with HR and DRC to get ADA accommodations. This job exacerbated my mental health to the point I was required to take a medical leave of absence and enroll in a mental health program. Wasn't even able to utilize tuition reimbursement as my job left me entirely too exhausted to think about taking on classes in addition to my workload.

1.0
Jul 2, 2021

Avoid avoid avoid

Recommend
CEO approval
Business Outlook

Pros

I guess decent benefits? Good amount of holidays, people are generally pretty friendly.

Cons

- Toxic work environment. - Extremely high staff turnover. - No centralized administration. - Culture of non-responsiveness. - No possibility of promotion in most administrative roles. Expect minimal annual salary increases (1-2.5%) that barely keep up with rising costs/inflation. I can't speak to the whole university, but there's a really significant resistance to diversity, total lack of transparency, no training whatsoever... Senior leadership is often openly hostile to employees asking difficult questions, and staff are largely seen as disposable bottom feeders.

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Tuition benefit, great work-life balance, great location

Cons

No union for admin staff, low pay, toxic leadership and bureaucratic management. Heavy process-oriented for simple decisions. high turnover in many admin positions. Health benefits are worse than peer institutions. Poor career advancement opportunities for admin staff who do not have PhD, substantial work experience or does not come from a competing University.

Viewing 13 - 15 of 3,539 Reviews

Glassdoor has 3,998 Northeastern University reviews submitted anonymously by Northeastern University employees. Read employee reviews and ratings on Glassdoor to decide if Northeastern University is right for you.