Poor Managers; Low Pay; Woeful Technology; Little Innovation but Nice People
Pros
Generally nice people to work with, especially lower-level employees. Work-life balance equitable.
Cons
Senior managers are completely out of touch with rank and file. OGrady doesn't care about employee welfare and has gutted whatever positive culture and employee morale/engagement the prior two chairmen nurtured, turning this into a little parody of JPMorgan, with quarterly earnings for shareholders above all else. Poorly trained middle and senior managers have NO idea how to handle direct reports. Pay is below industry standard. Technology on client-facing end is woefully lacking and embarrassingly substandard. Products are too often behind the times and/or poorly conceived. They try to implement diversity programs but often fail at being as inclusive as they pretend they are. It's still an old white guy's bank!