Does Northwest Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Northwest Federal Credit Union employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Northwest Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Northwest Federal Credit Union?

42% of Northwest Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northwest Federal Credit Union 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Northwest Federal Credit Union?

Member Service Representative (11) , Intern (7) , Anonymous (5) , MSR II (5) , Collector (4) , Msr (4) , Collections Specialist (3) , Loan Processor (3) , Administrative (2) , Commercial Lending (2) , EServices Specialist (2) , Human Resources (2) , IT Infrastructure Intern (2) , Inbound Supervisor (2) , Loan Officer (2)

What are the pros of working at Northwest Federal Credit Union according to real employee reviews?

"the benefits they offer are great" ((in 54 reviews)); "Great people to work for and with." ((in 11 reviews)); "A few of my coworkers are nice" ((in 8 reviews)); "Pay is fair." ((in 8 reviews)); "Great benefits package" ((in 6 reviews))

What are the cons of working at Northwest Federal Credit Union according to real employee reviews?

"Some departments can be rough, overall the credit Union tries to weed out any managers who don’t align with their values." ((in 7 reviews)); "Inexperienced CEO." ((in 7 reviews)); "Consistency in communication." ((in 6 reviews)); "The culture was awful." ((in 5 reviews)); "Low Morale of Employees" ((in 5 reviews))

What are the top reviewed Northwest Federal Credit Union locations?

Herndon , Arlington , Reston , Norfolk , Leesburg , Manassas , Portland , Plano

Skip to content Skip to footer

Notifications

Northwest Federal Credit Union

Northwest Federal Credit Union reviews

2.7

42% would recommend to a friend

(190 total reviews)

Jeff Bentley

54% approve of CEO

37% positive business outlook

Ratings by category

3.1

Compensation and benefits

3.0

Diversity & inclusion

2.9

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.5

Senior management

Northwest Federal Credit Union has an employee rating of 2.7 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Northwest Federal Credit Union employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

190 reviews

2.0

Jun 25, 2012

IT support

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

good compensation time off and 401k

Cons

High stress level and difficulty submitting reccomendations

Northwest Federal Credit Union Response

11y

We are sorry to hear that you found it difficult to make recommendations during your time with Northwest Federal. Today more than ever, Northwest Federal values our employees’ input and relies on the sharing of ideas to advance as an organization. We welcome feedback as a chance to improve employee morale and ultimately, member service.

5.0

Oct 12, 2011

Awesome Place To work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits can not be touched! Great Benefits. Pays more than other financial institutions.

Cons

Just did a reorg, upper management got compensation, lower level employees did not.

Northwest Federal Credit Union Response

11y

We are pleased that you appreciate our excellent benefits and competitive pay. Today’s management team wants employees to feel comfortable talking to the Human Resources department about important employment issues, such as our compensation practices. If you have questions in the future, please consider them a resource.

4.0

Sep 7, 2011

Good Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Pay is Decent, Job advancement

Cons

Tough to move up Favortism Low Morale of Employees

Northwest Federal Credit Union Response

11y

Thank you for sharing your assessment of our strengths, as well as our opportunities for growth. Today, Northwest Federal strives to address our employees’ issues, and employee morale is especially important to us. We hope you take advantage of the avenues available to you to voice your concerns if you have not done so already.

Viewing 187 - 189 of 190 Reviews

Jobs at Northwest Federal Credit Union

Collections Specialist

Consumer Relationship Officer

Assistant Branch Manager

Branch Member Service Representative

Floating Branch Member Service Representative

Northwest Federal Credit Union reviews FAQs

Reviews Northwest Federal Credit Union reviews

Northwest Federal Credit Union

Northwest Federal Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

IT support

Awesome Place To work

Good Place to work

Jobs at Northwest Federal Credit Union

Northwest Federal Credit Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Northwest Federal Credit Union

Northwest Federal Credit Union reviews FAQs