Northwestern Mutual reviews

4.0

70% would recommend to a friend

(8,236 total reviews)

Timothy J. Gerend

94% approve of CEO

73% positive business outlook

Northwestern Mutual has an employee rating of 4.0 out of 5 stars, based on 8,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northwestern Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.8 stars).

Reviews by job title

8K reviews
1.0
May 4, 2020

Northwestern Mutual is an Empire in Decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The cafeteria serves a nice Thanksgiving lunch.

Cons

Northwestern Mutual has a difficult time attracting and retaining minorities and women at the executive level. Four female executives left in one month, and the executive leadership team is all male and white, excepting one woman of color. Layoffs and reorganization happen annually. In the last year, I have never worked in such a toxic work environment, where demanding, entitled people treat each other without patience and respect. Technology is antiquated and innovation is reactive instead of proactive. Nepotism is so common that the workforce is practically incestuous. Contractors are used on a long-term basis for work that is not temporary, as an alternative to hiring employees, and contractors are treated like second class citizens by employees. Advancement is virtually impossible as the company offers no real career path and virtually all hiring is external. Financial representatives are independent contractors, not Northwestern Mutual employees. If you filter out their reviews by selecting Milwaukee as your location, the metrics fall from 3.8, 66% Recommend, 90% Approve, to 3.4, 46% Recommend, 58% Approve. Only 327 out of 5,722 reviews are from home office employees.

2.0
Dec 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Northwestern Mutual is a top notch company. Northwestern Mutual prides itself on the idea of Mutual Respect. This "Respect" is not only for its employees and financial representatives but also for its policy owners. Northwestern Mutual calls itself the "Policy Owners Company." You will never have to appologize for Northwestern Mutual because Northwestern Mutual always does the right thing. It is a company you can be proud to work for. Northwestern Mutual has been voted the Most Admired Company for 26 straight years by its peers in the financial world in Fortune Magazine. The other great thing about working for Northwestern Mutual is the Work/Life Balance. The ability to work your own schedule allows a financial representative to attend important family events, help out at your children's school, or take that vacation you have planned without having to worry about the "boss" making you stay for a big meeting. Northwestern Mutual also has a sales training program that is second to none. Even if a career with Northwestern Mutual does not work out, the training you receive will be invaluable in any future endeavor.

Cons

A financial representative at Northwestern Mutual is a contracted employee and is paid strictly on commission. This makes it very difficult for someone who does not have a lot of savings to get through the first few years of small commission checks. Most sales will take 60-120 days from first sales call to actually getting compensated and this long lag time creates a lot of hardship for financial representatives who don't have any savings to turn to. Another issue with Northwestern Mutual is their harsh underwriting. Many times you will submit an application and think that you have made a pretty good commission only to learn that your case has been highly rated (usually involving a much higher premium that your client is unwilling to pay) or straight up declined. These cases are disheartening and there is zero financial support from Northwestern Mutual if this occurs.

Viewing 16 - 18 of 8,236 Reviews

Glassdoor has 12,837 Northwestern Mutual reviews submitted anonymously by Northwestern Mutual employees. Read employee reviews and ratings on Glassdoor to decide if Northwestern Mutual is right for you.