OTG Management reviews

3.0

37% would recommend to a friend

(838 total reviews)
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Matthew King

Not enough data to show CEO approval

38% positive business outlook

OTG Management has an employee rating of 3.0 out of 5 stars, based on 838 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OTG Management employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

838 reviews
1.0
Jun 11, 2016
Recommend
CEO approval
Business Outlook

Pros

I learned more in 9 months here than 6 years at my last company. Namely, how not to treat people and how to get things done in u unreasonable time frames with limited staff and resources and unresponsive upper management. Your next job will almost certainly be better paid and seem easy by comparison.

Cons

There is no plan or organization. Changes in policy and procedures will be handed down the day they are expected to go live with no resources to achieve the goal. Hourly staff turnover is high. Management turnover is high. You'll be on call at all times. If you are in operations then god help you. Hr is a joke and doesn't keep the same hours as the staff they manage, and the support departments will not deliver. Burnout is high, and corporate likes firing people to send a message. Average tenure for a restaurant or market manager is about 6 months. The 5 star reviews on here are written by the HR department.

1.0
Jun 4, 2016
Recommend
CEO approval
Business Outlook

Pros

You make good money in tips & friends with other non management staff who help each other in difficult times.

Cons

The management is horrible they treat employees like slaves. Most of managers are zoombies who have no idea what is happening on the floor, they have their positions because they are good in being Yes BOSS to the higher ones; who sit on their laptops and have no idea what happens on the floor. They are iconic in bringing up crappy non practical ideas. Managers are never available for help on the floor, you call them they will not pick up your call so you will have to deal with all the problems by yourself. If you are lucky to have a manager around during a time of complaint the only thing they are good at is giving everything free. They will never try to understand what the problem was so it does not happen again but they will call you and inform you to give the table whatever they want free of cost.The shifts are horrible can extend to 12-14 hours with no choice to leave. Management will hire you as a server but will ask you to clean table bases/chairs/lights without any proper equipment or protection.

Viewing 691 - 693 of 838 Reviews

Glassdoor has 854 OTG Management reviews submitted anonymously by OTG Management employees. Read employee reviews and ratings on Glassdoor to decide if OTG Management is right for you.