Offix reviews

3.5

59% would recommend to a friend

(41 total reviews)

Stephen Valenta

79% approve of CEO

63% positive business outlook

Offix has an employee rating of 3.5 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Offix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

41 reviews
1.0
Aug 1, 2016
Recommend
CEO approval
Business Outlook

Pros

-When I was employed, there were some good people to work with. -Salesmen were able to leave the office.

Cons

-Salary is absolutely a nightmare. You are promised a base pay that is dependent on the activity that you generate. The activity that is measured are "points" and you must meet the weekly requirements. Simply put, if you do the required amount of points, you receive your expected salary. If you do more, you receive an increase in your salary. If you do less, your pay gets docked. While this is commonly used as an incentive tool in most regular sales positions, this has now become a tool of punishment and a constant dread in the day-to-day. If you are even 1 point under the requirement, your pay will be cut substantially. -Benefits are devastatingly expensive. Sure you are given PTO, but even if you use your own TIME OFF, you are expected to make up for all the work that you missed. It is truly such a contradictory practice of "paid time off." -Favoritism is clearly evident, recognized, but nothing is done to either remedy or even hide it. This ranges from having exceptions from point requirements, deals being handed to, and preferential treatment. Nepotism is also a huge factor of employment here and those who fall under that blanket, treat others differently.

avatar
Offix Response
9y
Thank you for your feedback! We are reviewing our interview and onboarding process to make sure the point system, pay / commission scale is completely understood before a new member joins the team. We never want an employee to feel cheated, or like there is favoritism at any of our locations.
1.0
Jul 25, 2016
Recommend
CEO approval
Business Outlook

Pros

You are able to write off the miles you drive to prospective businesses on your year-end taxes and you can put your email address that they give you on to your phone so you can read your emails on the go.

Cons

Everything is smoke and mirrors from the get-go; once you have offered the job, things change - A lot. First of all, the actual job offer makes you think you're getting paid a certain salary (the salary they promise is still a far cry from the standard salary of most copier companies), but then when you start training and conversing with the other employees, you quickly realize that the salary you thought you were promised comes with HUGE stipulations/expectations that roughly 95% of the employees aren't actually able to meet, so you're actually making about $11,000 less than what they initially offer. I have worked for a couple copier/I.T. solutions companies in the past, and I can say that this is by far the cheapest and most tyrannical company yet. The owners will never advertise, so you're both the sales arm and the marketing arm of the company, which makes your job 10x harder (and is the main reason that the head sales director of all 3 branches quit after working here for only a few months). This company is trying to sell new, digital/paperless office technology without even outfitting their sales teams with any kind of mobile device, only an old desktop computer at your office desk. Out of all 3 offices and several sales teams, there are about 3-4 Offix salesman who have sold anything from Offix's product portfolio, so don't get comfortable and be ready to make a living off of your base salary alone. The expectations the owners put on the sales teams is literally impossible to achieve unless you have an enormous amount of prior working relationships with businesses in the territory that they assign you. Also, they tell you that you have "paid time off" and "holidays", but if you take vacation days or their is a federal holiday, you are still required to make 50 cold calls, referral calls, emails to prospects each day during your vacation/holiday, or else they will dock your salary tremendously. All-in-all, you can make more working at McDonalds than you can with Offix.

avatar
Offix Response
9y
Thank you for your feedback! We are reviewing our interview and onboarding process to make sure the point system, pay / commission scale is completely understood before a new member joins the team. We are also looking into providing mobile devices so the CRM system can be used on the go. Our goal is to provide the tools the sales team needs to be successful.
5.0
Jul 15, 2016

Found my passion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been working full time in the Admin department at Offix for almost 2 years and I couldn’t be happier. The vast amount of knowledge from the Management Team never fails to amaze me, and I am constantly learning something new; not just regarding my own department, but the Sales and Service departments as well. When I started, I never imagined I would have the knowledge that I do in such little time; it still amazes me when I think about it. Everyone in the company, at all 3 of our branches, is so friendly and always willing to lend a helping hand, no matter the situation – I don’t think I’ve met anyone here that I haven’t gotten along with. I found my passion since coming to Offix, and it is all thanks to the people who taught me what I know about the industry, company, and my department. Since we are a small company, we focus on maintaining customer and employee relationships to keep the business flourishing, as both are our greatest assets. Offix offers benefits for full time employees and 3 weeks paid vacation in your first year, as well as paid Holidays, which was extremely exciting for me because I came from an industry that did not offer any benefits whatsoever. The opportunities for Career Advancement are endless, as long as you are willing to put in the work to be successful. There are so many resources available within the company for ANYONE to grow, but don’t be afraid to go out and get it. I can honestly say that I look forward to coming to work every day, which is new for me. My favorite part about my job at Offix is that I have such a wide variety of administrative tasks that I do on a daily/weekly basis and I never have an opportunity to be bored – each and every day is something new.

Cons

As a small company, communication is a top priority, and I hope that it remains that way. We have many processes in place that have been reviewed and explained, but it seems that we still have people who have a problem following the processes and procedures, which ends up causing issues in the long run.

avatar
Offix Response
9y
Thank you for your feedback! We are so glad you found your passion and enjoy working with us!
Viewing 34 - 36 of 41 Reviews

Glassdoor has 42 Offix reviews submitted anonymously by Offix employees. Read employee reviews and ratings on Glassdoor to decide if Offix is right for you.