Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (60) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 39 reviews)); "Great people to work with on an everyday basis" ((in 22 reviews)); "People and money are good" ((in 15 reviews)); "Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here." ((in 10 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 8 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"I work quite long hours in my job." ((in 15 reviews)); "Some managers are bad at managing and is lazy" ((in 14 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 10 reviews)); "No work life balance." ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

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OnTrac

OnTrac reviews

2.9

39% would recommend to a friend

(601 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

OnTrac has an employee rating of 2.9 out of 5 stars, based on 601 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

601 reviews

1.0

Mar 1, 2022

Operations

Contracted/temp worker

Recommend

CEO approval

Business Outlook

Pros

Laid back employers and the work is easy to do. The company a year ago didn't have a safe warehouse to work in. This year they've been able to provide safer environment.

Cons

Employees are allowed to toss packages and management does nothing to regulate that. If someone is has an order being shipped by Lasership, you can forget "fragile". Hours are questionable because they snatch them away and will blame the reason on the trucks. Saturday and Sunday hours are put the next following pay week, not the current pay week. Temps aren't atreated like a regular employee. Station supervisor and manager are very unprofessional (conversate, conducting, social skills).

1.0

Feb 28, 2022

Impossible company

Recruiting coordinator

Recommend

CEO approval

Business Outlook

Pros

Weekly pay Work from home

Cons

No management Insulting emails Miscommunication Frequent job description changes

5.0

Feb 26, 2022

Promotion opportunities

Customer care advocate

Recommend

CEO approval

Business Outlook

Pros

Fun environment, available to work from home, weekly pay, set schedule, great pay, advancement opportunities, recognition, free breakfast or snacks on Friday, and unlimited free soda.

Cons

Issues caused by the drivers not caring.

Viewing 355 - 357 of 601 Reviews

Jobs at OnTrac

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Customer Integration Associate

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