Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 37 reviews)); "Good people working there and it’s okay" ((in 18 reviews)); "Good money and can be done early" ((in 15 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 8 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"Some managers are bad at managing and is lazy" ((in 17 reviews)); "I work quite long hours in my job." ((in 16 reviews)); "no benefits lack of opportunities" ((in 13 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (598 reviews)

Ratings by demographic groups

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Parent or family caregiver

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OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews

4.0

Jun 23, 2025

Good hours, bad leadership

Sorter

Recommend

CEO approval

Business Outlook

Pros

Decent pay, decent hours, and easy work

Cons

Lack of structure, bad leadership, and too many distracted/lazy employees

OnTrac Response

2mo

Thank you for taking the time to share your experience! We’re glad to hear you found value in the pay, hours, and the nature of the work. Those are important parts of the role, and we’re happy that came through during your time with us. We also appreciate your feedback around leadership, structure, and team engagement. Creating a well organized and supportive environment is important, and insights like yours help us continue to focus on improving consistency and accountability across our teams. We appreciate everything you and the rest of the team do to keep things moving.

1.0

Jun 12, 2025

Horrible

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

Paid weekly and good side job

Cons

Horrible management Horrible hours Horrible everything Very disorganized

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

3.0

Jun 4, 2025

If you need the money

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Paid weekly, some decent coworkers, early morning hours leave rest of the day for another job or responsibilities.

Cons

You never know when the shift ends, your schedule is inconsistent week to week, constant employee and management turn-over (we kept losing leads and managers every month), no talking and no listening to music allowed, constant lifting and moving without much thought to safety or health of the employees.

OnTrac Response

2mo

Thank you for taking the time to share your experience. We’re glad to hear you found value in the weekly pay, early shift structure, and the support of your coworkers during your time with us. We also appreciate your feedback regarding scheduling, communication, and overall workplace experience. We take feedback like this seriously and are committed to maintaining a safe and respectful environment for all team members while continuing to improve consistency across our operations. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

Viewing 43 - 45 of 598 Reviews

Jobs at OnTrac

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Warehouse Package Handler

Warehouse Package Handler

Warehouse Package Handler

OnTrac

OnTrac reviews

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Good hours, bad leadership

Horrible

If you need the money

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