Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 37 reviews)); "Good people working there and it’s okay" ((in 18 reviews)); "Good money and can be done early" ((in 15 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 8 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"Some managers are bad at managing and is lazy" ((in 17 reviews)); "I work quite long hours in my job." ((in 16 reviews)); "no benefits lack of opportunities" ((in 13 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews

1.0

Aug 14, 2023

RUN!!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Sadly, I have none to give.

Cons

The absolute worst job I’ve ever had. They paint the job description to be so easy when in actuality it’s a complaint center.

1.0

Jul 25, 2023

Avoid

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

Work from home and thats the only pro

Cons

Terrible company communication. Lay offs. Definition of anyone and everyone is replacable at any time. They dont care about their employees or to keep them. They tell you if you dont like it then leave. Work itself is constant barrading of rude customers complaining about their packages that 95% of the times the company itself has no control over. Yelled at by ignorant people that want everything now and dont understand how any of it works. Avoid at all costs.

5.0

Jun 7, 2022

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good environment Chat only Respectful Safe Family

Cons

Some Managers are disrespectful Distance is far drive Rules are not that true Training is not training Environment feels unsafe

Viewing 43 - 45 of 598 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Fleet Traffic Control Specialist (Hub-to-Hub) | REMOTE

Warehouse Package Handler

Warehouse Package Handler

Warehouse Package Handler

OnTrac

OnTrac reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

RUN!!!

Avoid

Customer service

Jobs at OnTrac

OnTrac reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

OnTrac reviews FAQs

Jobs at OnTrac