Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 37 reviews)); "Good people working there and it’s okay" ((in 18 reviews)); "Good money and can be done early" ((in 15 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 8 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"Some managers are bad at managing and is lazy" ((in 17 reviews)); "I work quite long hours in my job." ((in 16 reviews)); "no benefits lack of opportunities" ((in 13 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Career opportunities

2.7

Culture & values

2.7

Compensation and benefits

2.6

Senior management

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

598 reviews

1.0

Sep 26, 2014

Worst job ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros in the New Jersey branch in east Rutherford.

Cons

Extremely Unprofessional, if you aren't related or having sexual relations with the managers they mistreat you & discriminate if you don't speak Spanish. Constantly making inappropriate comments to females and favorite their siblings that work there. Everyone that has a title only has it because they did some sexual favor or related. Lies about the pay & they also steal all accounts packages but tell the customer they are investigating the situation to cover so the seller can assist. Very unsafe procedures happen daily. That place is a nightmare and truly don't care for customers, accounts, or employees. Btw they love giving write ups so they can hold it against you if you try file for unemployment.

1.0

Jul 23, 2014

HORRIBLE EMPLOYER

Office personell

Recommend

CEO approval

Business Outlook

Pros

There are NO pros to working for this company!

Cons

Managers are permitted to curse, yell, throw things, slam doors etc. in the office. They curse at their employees. If you are salary they pay you very minimally and expect you to work 10 plus hours per day. Make a call to corporate about benefit information or to discuss issues and no one will call you back.

1.0

Jul 18, 2014

My experience at LaserShip was what I needed to gain needed experience in the customer service/receptionist field.

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

You can move up in this company pretty quickly. There are also set schedules.

Cons

The position in which I was working was salary based and they did not compensate for working over-time, however they always wanted everyone to do so.

Viewing 571 - 573 of 598 Reviews

Jobs at OnTrac

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OnTrac

OnTrac reviews

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Worst job ever

HORRIBLE EMPLOYER

My experience at LaserShip was what I needed to gain needed experience in the customer service/receptionist field.

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