OnTrac reviews

Makes you come into work on your days off to attend meetings that could have been conveyed by an email or phone conference. Management, which changes often, talks down to you at any given time. No training, and you are asked to do research, cold cold client searches and makes you work long hours when they cannot find another employee to cover the next shift.

This company simply does not want to pay for reliable Independent Contractors. Any steady and reliable IC's that are hired usually quit upon receiving their first paycheck, leaving the company to work with ones that are either incompetent or indifferent at best. This leads to less-than-stellar customer service, and nightmares for Customer Service Representatives and Project Managers who are left to do damage-control. To make things worse, upper management then blames the PMs and CSRs for failing to talk IC's into finding their compensation to be adequate. Branch managers are left attempting to bail out a sinking ship.