Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 34 reviews)); "Great people to work with" ((in 18 reviews)); "People and money are good" ((in 16 reviews)); "Some coworkers were awesome to work with" ((in 9 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 7 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 14 reviews)); "Upper management can not be the best but most are very nice." ((in 13 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "Managers sleep with employees and play favoritism, while everyone else that has their decency suffers under management's bad treatment to other employees." ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Ratings by demographic groups

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OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews

2.0

Jan 28, 2026

Warehouse work is known for OSHA/EEOC violations

Operations administrative assistant

Recommend

CEO approval

Business Outlook

Pros

The only pro is that if you enjoy being exploited and don’t care because you got bills and just say “that’s just the way life is.” then you won’t care about being used, abused, and spit out (fired) when it suits them.

Cons

The whole pyramid structure is a scam where those at the top (middle to upper management) who contribute zero to daily operations outside of sending out a few report spreadsheets get paid the most. They (management) also get annual bonuses that depend how well you at the bottom (sorter, package handler) work. While you don’t receive any kind of cut of that bonus even though it’s your labor they’re profiting from. It’s a scam structure.

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience did not meet expectations. We take concerns like this seriously, especially those related to workplace practices and the employee experience, and are committed to maintaining a respectful and compliant environment for all team members. We are continuously working to improve across our operations, and feedback like yours is important in helping us identify where we can do better. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

1.0

Sep 20, 2025

Worse mistake

Area manager

Recommend

CEO approval

Business Outlook

Pros

None comes to mind during my time there

Cons

Lied about how many hours you would be working, needs to be more straightforward with those conversations No organization from all levels Leads are over-worked working almost everyday Can’t really take time-off Bad culture, growth opportunities, training, ethics, poor leadership the whole 9

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

2.0

Sep 18, 2025

Experience

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

The health benefits were good.

Cons

Manage multiple locations (5-7) across the US.

OnTrac Response

2mo

Thank you for taking the time to share your experience. We’re glad to hear you found value in the health benefits during your time with us. At the same time, we understand that managing multiple locations can be demanding, and we appreciate you calling that out. Feedback like yours is important as we continue to evaluate workload, support, and overall team structure to ensure a more balanced experience across roles. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

Viewing 64 - 66 of 598 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Fleet Traffic Control Specialist (Hub-to-Hub) | REMOTE

Warehouse Package Handler

Warehouse Package Handler

Warehouse Package Handler

OnTrac

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