Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 34 reviews)); "Great people to work with" ((in 18 reviews)); "People and money are good" ((in 16 reviews)); "Some coworkers were awesome to work with" ((in 9 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 7 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 14 reviews)); "Upper management can not be the best but most are very nice." ((in 13 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "Managers sleep with employees and play favoritism, while everyone else that has their decency suffers under management's bad treatment to other employees." ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (598 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews

5.0

Mar 22, 2025

Good place to work

Director

Recommend

CEO approval

Business Outlook

Pros

Very employee oriented, lots of in office pers

Cons

If you get of the VP’s bad side you will not last long

5.0

Mar 18, 2025

Fun, Flexible, Innovative

Corporate recruiter

Recommend

CEO approval

Business Outlook

Pros

Working at OnTrac has been an incredible experience! The company fosters a fun and dynamic work environment where creativity thrives. Leadership truly values innovation, encouraging new ideas and fresh perspectives. One of the standout aspects is the flexibility—whether it's work-life balance or the ability to explore new projects, the company supports its employees every step of the way. The culture here is truly phenomenal—collaborative, inclusive, and inspiring. The leaders are not only visionary but also genuinely invested in the success and well-being of their teams. If you're looking for a workplace that values innovation, embraces creativity, and prioritizes both professional growth and enjoyment, OnTrac is the perfect place to be! Highly recommend!

Cons

Zero, I love my job!

1.0

Mar 12, 2025

Horrible Corporate Management

Manager

Recommend

CEO approval

Business Outlook

Pros

The new people don’t know how the company works so they try their best to be helpful. Because of the constant quitting and hiring you get to meet some good people. 😃

Cons

Higher management is solely focused on their egos. They are there to get their friends in and paid well while taking money from everyone else. If you are an hourly employee they don’t even offer sick time because you are just a number. If you are management be prepared to be treated like filth but with a smile from the people above. It was at one point a great company that was forward looking but it seems that they invested more on making new positions for their friends then anything else. Be ready to be questioned on why you are buying needed supplies while they talk about the 3k bill they ran up drinking on the town the day before.

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

Viewing 70 - 72 of 598 Reviews

Jobs at OnTrac

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Warehouse Package Handler

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OnTrac

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