Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 34 reviews)); "Great people to work with" ((in 18 reviews)); "People and money are good" ((in 16 reviews)); "Some coworkers were awesome to work with" ((in 9 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 7 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 14 reviews)); "Upper management can not be the best but most are very nice." ((in 13 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "Managers sleep with employees and play favoritism, while everyone else that has their decency suffers under management's bad treatment to other employees." ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (598 reviews)

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews

1.0

Mar 11, 2025

Terrible place

Operations manager

Recommend

CEO approval

Business Outlook

Pros

None, none, none , none , none

Cons

Terrible company cuts people’s pays and expects the impossible go somewhere else.

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

1.0

Mar 11, 2025

Just wow

Part time package handler

Recommend

CEO approval

Business Outlook

Pros

Worked with some nice people. Kept it real on how the job place is.

Cons

No kind of organization with this place. Lack of communication. It is a free for all at this certain location. I was not impressed at all on my first work day. The manager on duty was quick with my training (as it isn’t that hard) and let me be. No one to really check on how it is going or with the employees. Sensed a lot of favoritism. In all of my years working this has to be the worse I’ve seen. Yes it’s part time but it seems like they don’t have any standards at all.

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

4.0

Mar 11, 2025

It was ok.

Loader/unloader

Recommend

CEO approval

Business Outlook

Pros

Got to work with little supervision. Easy to get along with coworkers.

Cons

Not many hours, not much help from supervisors.

Viewing 73 - 75 of 598 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Fleet Traffic Control Specialist (Hub-to-Hub) | REMOTE

Warehouse Package Handler

Warehouse Package Handler

Package Handler - Houston - Morning

OnTrac

OnTrac reviews

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Terrible place

Just wow

It was ok.

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