Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Driver (20) , Delivery Driver (19) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 37 reviews)); "Great people to work with" ((in 21 reviews)); "People and money are good" ((in 18 reviews)); "• friendly coworkers" ((in 10 reviews)); "The company fosters a fun and dynamic work environment where creativity thrives." ((in 4 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"I work quite long hours in my job." ((in 16 reviews)); "no benefits lack of opportunities" ((in 15 reviews)); "no process, no logistics, route localization, bad managers, bad staffs" ((in 14 reviews)); "Upper management can not be the best but most are very nice." ((in 11 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

3.0

39% would recommend to a friend

(140 total reviews)

Mike Brown

84% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jan 28, 2026

Warehouse work is known for OSHA/EEOC violations

Operations administrative assistant

Recommend

CEO approval

Business Outlook

Pros

The only pro is that if you enjoy being exploited and don’t care because you got bills and just say “that’s just the way life is.” then you won’t care about being used, abused, and spit out (fired) when it suits them.

Cons

The whole pyramid structure is a scam where those at the top (middle to upper management) who contribute zero to daily operations outside of sending out a few report spreadsheets get paid the most. They (management) also get annual bonuses that depend how well you at the bottom (sorter, package handler) work. While you don’t receive any kind of cut of that bonus even though it’s your labor they’re profiting from. It’s a scam structure.

OnTrac Response

3mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience did not meet expectations. We take concerns like this seriously, especially those related to workplace practices and the employee experience, and are committed to maintaining a respectful and compliant environment for all team members. We are continuously working to improve across our operations, and feedback like yours is important in helping us identify where we can do better. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

1.0

Jan 4, 2026

Trailer tech

Warhouse operative

Recommend

CEO approval

Business Outlook

Pros

Good pay Good hours Warhouse workers are nice Good vibe

Cons

For the trailer Mechanics looking to work here.. they will rat you out if they dont like you.. jealousy runs deep in the Mechanic field.plenty of friends warned me the were also previous Mechanics.. they do you dirty so you dont replace them.

OnTrac Response

3mo

Thank you for taking the time to share your experience. We’re glad to hear you found positives in the pay, hours, and team environment. At the same time, we’re sorry to hear about your concerns regarding the workplace experience. We take feedback around team dynamics and workplace culture seriously, and are committed to fostering a respectful and supportive environment for all employees. Insights like yours are important as we continue working to improve across our operations. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

2.0

Jan 2, 2026

No Training Provided

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Base Salary 18/hr and they will hire just about anyone. Felons are welcome.

Cons

Minimal hours. Schedule changes weekly. Little training and support. Incompetent Management. Negative culture.

OnTrac Response

3mo

Thank you for taking the time to share your experience. We’re glad to hear you found value in the starting pay and opportunity. At the same time, we’re sorry to hear your experience around training, scheduling, and overall support did not meet expectations. Providing clear onboarding, consistent communication, and a positive team environment is important, and feedback like yours helps us better understand where we need to improve. We also recognize the impact that scheduling and hours can have on the overall experience. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

Viewing 7 - 9 of 140 Reviews

Jobs at OnTrac

Loss Prevention Investigator Senior Specialist

Customer Integration Associate

Customer Integration Associate

Warehouse Package Handler

Warehouse Package Handler

OnTrac

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Warehouse work is known for OSHA/EEOC violations

Trailer tech

No Training Provided

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