Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 35 reviews)); "Good people working there and it’s okay" ((in 19 reviews)); "People and money are good" ((in 14 reviews)); "• friendly coworkers" ((in 11 reviews)); "Decent pay, flexible schedule, lots of food" ((in 7 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 14 reviews)); "Upper management can not be the best but most are very nice." ((in 13 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

39% would recommend to a friend

(598 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews

2.0

Oct 13, 2013

Customer Service, Dispatcher, and Tracker

Dispatcher, customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay scale is competitive to other local courier companies. Newer software than Sterling Courier. Better phone equipment than most.

Cons

Makes you come into work on your days off to attend meetings that could have been conveyed by an email or phone conference. Management, which changes often, talks down to you at any given time. No training, and you are asked to do research, cold cold client searches and makes you work long hours when they cannot find another employee to cover the next shift.

5.0

Sep 16, 2013

Interview process was professional and friendly.

Customer service

Recommend

CEO approval

Business Outlook

Pros

The company has a great overview for the future and will only continue to expand, if you get a chance to speak with the higher levels of management you will come away very impressed.

Cons

The cons of working for any shipping company or really any service industry is that the customer is never wrong and if packages are not shipped on time, all hell will break loose and you need to call them down even if they are erratic.

4.0

Jul 6, 2012

Lasership a place for growth and opportunity

Customer service

Recommend

CEO approval

Business Outlook

Pros

Working with lasership I feel financially stable and secure. Lasership acknowledges hard work. Since working for lasership I have recieved 2 promotionsin less than 1yr. I have met great people. I have gained a great amount of experience in customer service, my computer skills, and problem solving. Lasership has many opportunities. I started from the very bottom and I am now climbing my way up to the top. I have been able to show my commitment which gave me more reponsibility and money.

Cons

I feel that lasership can risk more for their employees and drivers financially. They could be more concerned with saving good hardworking contractors and employees vs saving money to profit. I would love to see them invest more into Lasership as a whole, workers included . Employees/contractors play an important role for lasership. I hate to see people leave to another company when they have done so many good things for us. Money is important and lasership is on a strict budget and because of that we have lost really good people. Lasership has to be willing to gamble. That is my only Con.

Viewing 112 - 114 of 598 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Fleet Traffic Control Specialist (Hub-to-Hub) | REMOTE

Logistics Coordinator

Warehouse Package Handler

Warehouse Package Handler

OnTrac

OnTrac reviews

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Reviews by job title

Customer Service, Dispatcher, and Tracker

Interview process was professional and friendly.

Lasership a place for growth and opportunity

Jobs at OnTrac

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