OnTrac reviews

2.9

39% would recommend to a friend

(598 total reviews)
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Mike Brown

69% approve of CEO

40% positive business outlook

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews
1.0
Oct 9, 2024

Very bad company

Recommend
CEO approval
Business Outlook

Pros

You are a 1099 contractor which is cool when it comes to freedom but that's about it.

Cons

Low pay at $2 per stop. Grouped stops are $2 regardless of how big or how many packages also. You have to use your own personal vehicle which means after gas and maintenance you'd be lucky to be making $1 per stop. Averaging about 500-1200 a week and it solely depends on how the managers are feeling. If you don't suck up and obey, good luck getting any packages. Very corrupt team of managers and RSP that make it very difficult for any drivers to actually make a living. If you don't complete a stop because business is closed or you can't get in, you HAVE to return the package to the warehouse the next morning whether you work or not. The best part? You don't get paid at all if you don't complete the stop and you don't get paid to drive all the way back to the warehouse and return it. Corrupt. You can be suspended for literally any reason and if the managers don't like you personally, good luck.

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OnTrac Response
2mo
Thank you for taking the time to share your feedback. We understand your concerns and appreciate you raising them. The services referenced in your post appear to have been performed through a separate business that you worked directly for. As such, questions or concerns regarding your experience are best addressed directly with the company for whom you provided services. We encourage you to reach out to that company to discuss your concerns and explore potential resolution. Thank you again for sharing your perspective.
Viewing 115 - 117 of 598 Reviews

Glassdoor has 717 OnTrac reviews submitted anonymously by OnTrac employees. Read employee reviews and ratings on Glassdoor to decide if OnTrac is right for you.