OnTrac reviews

2.9

39% would recommend to a friend

(598 total reviews)
avatar

Mike Brown

69% approve of CEO

40% positive business outlook

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews
3.0
Jan 14, 2024

Good but not great

Recommend
CEO approval
Business Outlook

Pros

Pays well for the position.

Cons

Management is on a revolving door with managers either leaving or being terminated constantly. Upper management wants goals but has no plans on how to reach them.

1.0
Jan 12, 2024

Inhumane and disgusting

Recommend
CEO approval
Business Outlook

Pros

A lot of the fellow coworkers are very friendly people.

Cons

People in management is constantly changing. In the 5 years that I have worked there, most are controlling, will make you take on the physical work load of 2 people for 6 hours with only *1* 10 minute break, they will play games if you have to leave early, and will not tell anyone if there is a possibility if we are staying longer than 5 or 6 hours. We just work and work until there's a sudden lunch break. Heads up if you're disabled, there's a short woman manager that will eventually get frustrated with your medical problems and think you're lying, so she accuses you of starting problems. There's an inhumane expectation to lift 100+ pounds off a conveyor belt without any kind of help or support. (Some of those boxes can be 8 feet wide too), most of the belt leaders do not care if you're struggling. You have to be their friend if you want help. The list does not end.

2.0
Jan 9, 2024

Proceed with caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is on time and correct. Jobs nationally now & corporate is all remote so you can literally move around.

Cons

Ontrac has been merging with Lasership for 2 years now and is still being developed. High turnover of upper management (Ceo, VP's etc.). This results in no one knowing what the policies or procedures are and they make it up on the fly on a case by case basis (terrible employee experience & opens the door for discrimination). Communication is severely lacking both within and across departments, and the company as a whole. It used to be a great place to work and now it's become more of a toxic joke. Only apply if you are okay with instability; hopefully 2024 will be their year that things come together and improve the employee experience.

Viewing 181 - 183 of 598 Reviews

Glassdoor has 717 OnTrac reviews submitted anonymously by OnTrac employees. Read employee reviews and ratings on Glassdoor to decide if OnTrac is right for you.