One Call reviews

3.0

42% would recommend to a friend

(714 total reviews)
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Nick Mendez

44% approve of CEO

43% positive business outlook

One Call has an employee rating of 3.0 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

714 reviews
1.0
Jun 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Honestly, the only pro is that you have weekends off.

Cons

omg where do I begin--the management is lazy, the medical records department is lazy, they work their employees to death and underpay them. This company takes on more business than it can handle and then blame the employees when the referral customers complain about the turnaround time for scheduling, etc. Team leads and supervisors do nothing but walk around all day, look at movies on their computer, go on facebook, pay bills using the company computer and telephone, which is SUPPOSED to be against company policy for anyone to do. They come in late but will dock or write up the employee who does the same. Team leads complain about their work but spend half of their shift talking to other employees and telling you to auto in and take a call. I would not recommend this working here unless you are a college student who needs a job to hold them over until you go back to school or graduate. Also, you are monitored monthly about your calls. Its so much to remember and they dissect every little thing. unless you don't plan on being with this company for a long time, please look elsewhere. You can do better. Work for a company who cares about their employees. This company has no flexiblity, the PTO policy sucks, the health benefits are very expensive and the providers on the health plan suck. There are employees walking around with no insurance because they cannot afford it.

2.0
Feb 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible shift options, good health and dental insurance, and 401k perks. Jacksonville office is a beautiful location overlooking downtown and has a riverside view.

Cons

It is easy to get discouraged when dedicating much time and work and no acknowledgement or leads to advancement from upper level management. Workers are not positively reinforced as much as they should be when deserving.

4.0
Jan 16, 2013

Grow, Grow, Grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a fast pace company headed in the right direction with their biggest goal of customer satisfaction.

Cons

It is sometimes hard to keep up.

Viewing 694 - 696 of 714 Reviews

Glassdoor has 767 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.