Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at One Call?

42% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and a very active/attentive HR department" ((in 60 reviews)); "Work from home position is good." ((in 38 reviews)); "Great work place people were great" ((in 35 reviews)); "Good work/life balance" ((in 15 reviews)); "The IT team is great" ((in 15 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 55 reviews)); "Constant changing of position due to poor management." ((in 47 reviews)); "Lack of training" ((in 18 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 17 reviews)); "The work is mind numbing, quotas keep increasing and become harder and harder to hit goals, upper management is unstable (I’ve lost count of how many CFO’s and CEO’s have come and gone), training for most processes are inadequate because you’ll still find yourself asking for help on something that was not adequately covered." ((in 12 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

One Call reviews

3.0

42% would recommend to a friend

(714 total reviews)

Nick Mendez

44% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

One Call has an employee rating of 3.0 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

714 reviews

1.0

Jan 26, 2016

Run away from OCCM!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Location, nice short drive. Nothing else to add or comment.

Cons

Micromanagement, lack of employee empowerment and trust. Threatening atmosphere. No dedicated on-boarding for management roles. When I asked in an interview with peers how it was to work for certain Director, I got a 30 second pause and then one of the interviewees noted she had quit and came back, but mostly because she didn't like where she had gone to. Seems to me a lot of contractor turn-over. I was warned by several individuals prior to accepting, but I am a progressive thinker and took the chance.

1.0

Jun 24, 2014

Finance Assistant

Financial administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Some people were so helpful and friendly.

Cons

The gossip in this place is unreal. Word got back to me from my staffing agency about the petty nonsense people I didn't even know were saying about me. So unprofessional from the facility's side, and the staffing agencies side. And, to make matters worse, I was told not to address the problem by the staffing agency. One week later, my assignment was "magically ended". I apparently was not a good fit, even though I completed so much work my supervisor was impressed.

2.0

Sep 5, 2013

Sweatshop

Accountant

Recommend

CEO approval

Business Outlook

Pros

Providing an important niche service to insurance companies makes this a stable industry.

Cons

Lots of hours for lower than average pay.

Viewing 10 - 12 of 714 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

Northside Hospital

4.0★Compensation & Benefits

CommonSpirit Health

3.5★Compensation & Benefits

Jobs at One Call

Regional Account Manager-California

Manager, Regional Accounts - Georgia

Strategic Network Account Manager

One Call

One Call reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Run away from OCCM!

Finance Assistant

Sweatshop

Top companies for "Compensation and Benefits" near you

Jobs at One Call

One Call reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at One Call

One Call reviews FAQs