One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)
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Nick Mendez

40% approve of CEO

40% positive business outlook

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews
3.0
Oct 12, 2017

Care coordinator

Recommend
CEO approval
Business Outlook

Pros

Work from home mon - fri with paying holidays the monthly events with raffles prizes but I think the raffles should be more of what the employee cares about...unplanned time, pto, gift cards, it will show more appreciation

Cons

One call can be a great job if they value their employees more. The unplanned time system is stupid because even if you leave work sick they would take away your unplanned time which can lead to you being fired. No raises and overworked. People slack off and they would give the person who is almost finished there work the slack of other employees work

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One Call Response
8y
We appreciate your open and honest feedback and are glad to hear that you have had a positive work-from-home experience. Thank you for the advice regarding employee recognition and incentives. One Call is excited to soon roll out a new employee recognition and incentive program that will allow us to reward hard-working employees and provide a platform for showing our employees how much we value them.
2.0
Oct 10, 2017
Recommend
CEO approval
Business Outlook

Pros

It was a job where I could earn money.

Cons

Promotions are based on your social status within the cliques; employees who are more adept at their jobs and with business protocol in general are left behind if they don't "hang out" with the right people. They will actually promote ill-qualified individuals based on socializing with them outside of work, and then ask the "peons" that know what they're doing (that they don't hang out with outside of work) to help train the individuals they have just promoted. Very strange environment. The harder you work, they will acknowledge it--by telling you you are doing great and giving you more to handle and manage (but not reflecting it in your pay or possible promotions.) There is also a strange, phony air of trying to be constantly upbeat that the upper management tries to radiate. It comes across as more of an attempt at brainwashing the staff to "be happy" than actually being honestly positive. Again, it was all pretty strange. To top it off, there are multiple "mean girls" that have solely been promoted due to their over-familiarity with upper management, not for their actual skill sets. This causes an enormous loss in productivity, as well as a significant increase in departmental errors, staff confusion, interoffice turmoil and low morale. The CEO seems completely checked out. I quietly resigned and haven't looked back.

3.0
Sep 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Stabile work environment. Work from home.

Cons

Stressful job. Over-worked Limited training options No room for growth Negative environment

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One Call Response
8y
Thank you for sharing this feedback. As you are a current employee, please bring your concerns to either your management team or an HR representative for their assistance. We want to ensure all employees have the support and resources needed to successfully do their job.
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Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.