One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)
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Nick Mendez

40% approve of CEO

40% positive business outlook

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews
3.0
Sep 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Mon-Fri Work Schedule (Weekends & Major Holidays Off). Steady Salary. Lunch is free (on Occasion). Employees help each other out. Allowed employees to Work From Home (effective May 2016).

Cons

Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!) Opportunities to advance with the company & promotions based on friendships more that skill & merit. Limited opportunities to advance with the company/ get promotions. Getting APPROVED TimeOff from work can often be difficult. Job requirements related to Productivity & Quality are not practical. This year alone, management reduced the number of PTO hours for (tenured)employees AND significantly reduced the (individual) monetary amounts employees received for their Annual Bonuses. One Call Medical seems to be moving towards the job practice of OUTSOURCING JOBS.

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One Call Response
8y
Thank you for your input. While we have many employees that are able to meet and even exceed performance goals, we will share your concerns with management. Regarding wages and promotions, One Call has a team dedicated to compensation analysis as well as established guidelines for promotions.
2.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Company culture is excellent, management always willing to help where needed

Cons

Extremely fast pace, no sense of work life balance, extremely underpaid for sometimes difficult and complex tasks

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One Call Response
8y
Thank you for leaving feedback about your experience in the Parsippany office. We are happy to hear that you have had a positive experience with your management team and of the healthy office culture. If you ever have any concerns that you would like to discuss with HR, please reach out to your local HR representative.
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Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.