OneDigital reviews

2.9

47% would recommend to a friend

(952 total reviews)
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Adam Bruckman

63% approve of CEO

46% positive business outlook

OneDigital has an employee rating of 2.9 out of 5 stars, based on 952 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneDigital employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

952 reviews
1.0
Jul 24, 2024
Recommend
CEO approval
Business Outlook

Pros

- Fast growth in the company and they like to promote within if you can adjust to their mindset - Promotions are by how many sales you get - Decent training which helps you sell - In the Sears tower

Cons

-They tell you in the beginning that you can make a lot of money if you sell at least +60 plans a month. What they don't tell you is that they have to stick on that plan for at least 2 months before you get paid out. So it doesn't matter you sell a decent amount but if they don't stick, you don't get paid. Most people are in tier 1 (<40 sales) which is essentially $25 per sale. They tell you that the best way to keep them is check on your sales and call them back for retention but don't actually give you anytime to retain those sales. - Management is always on you and they keep track of your time, minute by minute. You always have to been on call or dialing someone. So even if you go to the bathroom you have to be in personal and you only get 2 15min breaks. - Immoral ethics. They have you call elders multiple times just to try to close the sale. Some Elders are called at least 5 times a day by different people. You're forced to have them change plans just to get a sale without actually doing the due diligence to make sure the elders aren't getting screwed over - They say you don't have to cold call and you get inbound leads, but those leads are trash. The transfer agent that gets you those leads basically just says whatever they can to get the elders on the line with promises of a bunch of money and that they don't have to switch the plans. Then you have to get in there trying to salvage the situation. Basically a bait and switch. - HR is basically nonexistent until you leave or cause a scene. Tried to help with my benefits and it took them a full month to get 1 fixed that could have been resolved within a day.

1.0
Apr 30, 2024

Awful work place

Recommend
CEO approval
Business Outlook

Pros

None there is nothing positive about this place

Cons

They make it so miserable to be here, management sucks so many work violations its crazy, oh and no HR so lack of response for any issues

3.0
Jun 22, 2023

satisfaction varies - Q4 is awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous PTO policy but can be tough to take full advantage of it due to workloads, meetings and client needs. They are trying to lead with culture and offering more transparency with DEIB efforts, but are falling short as far as the actions being taken.

Cons

Nepotism/favoritism is rampant. Pay for black employees is below whites (this is published on the OD website DEIB report and action needs to be taken for your DEIB efforts to be taken seriously). Clunky CRM that most offices don’t even use. Employees are inappropriately pressured to donate to a PAC that advocates for the continuation of the employer-based healthcare system in DC. A focus on margin growth puts lower-level roles at risk of positions being eliminated and that work moved offshore, which is negatively impacting engagement and morale. Even if it’s the right move for the business, senior leaders underestimate how this is negatively impacting employee morale and engagement.

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OneDigital Response
3y
We hear you. Our commitment to DEI&B is based on transparency and that improvement comes by measuring and publishing our progress. We also publish and communicate the progress on our action items, and I'm proud that we are making progress. I'd love to share more of the work we are doing so, please feel free to contact me directly at echrane@onedigital.com.
Viewing 34 - 36 of 952 Reviews

Glassdoor has 991 OneDigital reviews submitted anonymously by OneDigital employees. Read employee reviews and ratings on Glassdoor to decide if OneDigital is right for you.