OneMain Financial reviews

You literally do the job of 5 people. You spend your day harassing potential customers. Online applications have to be called 3X a day for 3 days. You also have walk in clients to deal with. One of the questions asked is “How many autos do you have in your name” and “what kind of payment are you looking for”. These 2 questions will determine so much of the type of lob you are offered. You are pushed to take a vehicle as collateral even if the client qualifies for an unsecured loan. You basically tank the client in a loan and when they vehicle breaks down. Clients are stuck because we have the title and unless you pay the loan off., you aren’t getting it back. The asking of payment amount client feels comfortable with is used against them later to pack on insurances. When client objects, you use their own words against them saying “you said you wanted this payment and you have insurance coverages”. In order to hit goal, you have to do 3 direct autos a month. This is basically tanking people in loans. We pay off current lien holder and give you extra thousands on top of that. Don’t try and trade out of your car. Nobody will pay it off. We will rewrite your loan at a way higher rate and tell you how much we are saving you money by adding years onto your loans. Twice a year we “skip a payment” by taking the first payment out 45 days, costing you fees and more interest. You aren’t saving anything. You are restarting your loan. Customers are given a 10 day period after due date before a late fee is charges. They have you calling clients ONE day after the payment is due to collect. You take applications. Work them. Sell the loan. Do all verification and paperwork for the loan. Close the loan. Sell sell sell insurances. Collect the accounts. Solicit customers. Run payments. If you are lucky enough to hit goal you might get a bonus bit it’s almost impossible because your bonus gets cut if office delinquency isn’t in line. Late nights and Saturdays are a given and you cannot take off work the last week of the month. Save yourself a lot of stress and headaches. Look elsewhere. This place is lightweight predatory lending.

In my branch the competition is too much. I’m competing with a 20 year veteran who is not a team player, is greedy, and will steal business away so she can make her goals meanwhile leaving me struggling to meet goals and then receiving a needs improvement review. This company promotes a cut throat environment and I’m not comfortable with that. I am al for the success of the branch as a whole, but jot the success of my co worker at my expense.