Onit reviews

Bare minimum benefits, raises frozen recently. Crunched timelines to release custom ELM builds. Client Builds are often rushed and buggy. Warranty period has had so much crunch lately due to poor testing methodology in the development period. With the growing ELM client base, tech debt is adding strain to everyone Some builds get outsourced to consultants, but the consultants do not seem to be held to the same standards as the Onit internal app builders. I wish the partners had more accountability when it comes to quality assurance and reliability.

Things started to go downhill about a year or so after Onit acquired SecureDocs. We went through three rounds of “cost cutting” layoffs with some direct benefits impacted for all companies in the Onit portfolio (401k matching and annual raises frozen). Achievements of SecureDocs are mostly overlooked by Onit, while Onit themselves and other acquisitions in the portfolio continue to struggle and bring everyone down. Compensation is low by market value for many roles. Onit is beholden to their investment company K1. Can’t make decisions on their own or invest money back in the companies. Which is unfortunate because SecureDocs is a lean mean machine of long dedicated employees - that are now watered down between merging with two other acquisitions in the Onit portfolio. One of the acquisitions makes sense from a product perspective, the other does not. Roles have been consolidated for good and bad. The CEO, Eric Elfman - continues to drum up excuses as to why we’re not profitable. Doesn’t lack clear vision as to what beefing up the Onit portfolio means long term.