Onward Search reviews

4.0

73% would recommend to a friend

(131 total reviews)
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Ken Clark

87% approve of CEO

69% positive business outlook

Onward Search has an employee rating of 4.0 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Onward Search employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

131 reviews
2.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Most people within the company are nice and easy to get along with. Fully remote is always good.

Cons

They set unrealistic expectations. Specifically, the CEO. They tell you what you want to hear, but end of the day you are just numbers on a piece of paper. If there are exact reasons why certain numbers aren't being met, they'll tell you that they will hear you out and be understanding, but when it actually happens, they threaten to and/or fire you. They're full of it.

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Onward Search Response
3y
Thank you for taking the time to offer your feedback. I'm glad you enjoy our remote work culture, and I appreciate your kind words about our people. Our employees are our greatest asset, and I apologize if I or anyone else has ever said anything to make you think differently. As a service provider, our clients expect us to deliver on the projects they give us to staff. Our metrics and my expectations are aligned with the needs of our clients and talent ensure we are delivering on the service they count on us to deliver. They are also aligned with staffing industry best practices. I would welcome the opportunity to discuss your concerns further. Please feel free to slack me or email me and we can set up time to meet.
4.0
Oct 20, 2022

Great work/life balance

Recommend
CEO approval
Business Outlook

Pros

Fully remote Weekly pay 18 days of PTO your first year then receive 21 days after your first year

Cons

A lot of pressure to meet quotas each week Micromanagement Constant changes to processes

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Onward Search Response
3y
Thank you for your review and for joining the Onward family! I am glad to hear you appreciate our expanded PTO & benefits policies, but I am sorry to learn of the difficulties that you're experiencing. You are right; we are transforming Onward Search to meet the changing needs of our talent, brands, and the global economy. Change is a constant in our industry, as is the ability to deliver on our services to our clients and talent. That being said, everyone has a voice and an opportunity to share ideas and participate. If you feel we can improve upon how we can serve our clients or talent better, please let your manager or I know. I am always available to discuss any ideas, concerns, and updates you have. Please send me a slack or an email and we can set up a 30-minute chat.
1.0
Sep 19, 2022

Not Impressed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can help you get into a job quickly when you're looking for work

Cons

Very disorganized and unclear Onboarding was the most confusing experience They are not up front about anything Nobody explains what is required/expected of you, they say "just ask" I had serious questions about important aspects of my employment and took them to supervisors higher up when my needs weren't being heard The supervisor never responded to me They act like they care and want to help you but at the end of the day they don't

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Onward Search Response
3y
Thank you for sharing your feedback and concerns. I apologize that your experience with onboarding did not meet your expectations. We pride ourselves in exceeding talent onboarding expectations. I would like to take your feedback to our Customer Support team to ensure we are constantly improving. I welcome the opportunity to discuss your concerns further. I can be reached at hr@onwardsearch.com. Feel free to reach out at your convenience. Tara Feighery VP, HR
Viewing 40 - 42 of 131 Reviews

Glassdoor has 161 Onward Search reviews submitted anonymously by Onward Search employees. Read employee reviews and ratings on Glassdoor to decide if Onward Search is right for you.