Onward Search reviews

4.0

73% would recommend to a friend

(131 total reviews)
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Ken Clark

87% approve of CEO

69% positive business outlook

Onward Search has an employee rating of 4.0 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Onward Search employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

131 reviews
4.0
Mar 26, 2024

Good company

Recommend
CEO approval
Business Outlook

Pros

Good place to work Good benefits

Cons

None at the moment Better management

2.0
Mar 18, 2024

Save Yourself

Recommend
CEO approval
Business Outlook

Pros

Being able to work 100% remotely.

Cons

This company has really gone into the deep end since Covid. It used to be the best place in the world to work. I've worked at several staffing companies and this one is *now by far the worst of them all. And, I've worked at a place that is the largest staffing company in the world. They didn't even operate like this. 1) The culture sucks. It's all so fake. Everyone can see through all of the 'fake' cheerleading and talks about it behind upper managements back everyday. Everyone is afraid to say anything for fear of losing their job. 2) Never have I ever experienced micromanaging like this before. It's out of control. You'd think that they believe everyone is in kindergarten and can't be trusted by the amount of micromanaging they impart upon you. 3) They lead by fear. You're in constant fear that even when you are doing well, that you are about to lose your job. It's insane how this company will manipulate your mind like that. 4) Everything is tracked (understandably since we were/are fully remote), even the breaths you take in a day. If you don't report the breaths you take, be advised, you will be spoken to. 5) You're treated like cattle here. You're just a number. They no longer value their employees. They used to, but not anymore. 6) Metrics, metrics, metrics! Be prepared to hear about your metrics all day every day. So much so that even when you are doing well, it's still beaten into you that you are a horrible at your job and are doing poorly. 7) You'll be in fight or flight from the moment you wake up to the moment you lie down. Because you're afraid you'll lose your job. 8) False sense of urgency. But, you will adhere to this "urgency" because you don't want to lose your job. 9) Be prepared to be in some sort of training if not once, twice a week. 10) People get sent to HR and nothing gets done about their behavior; multiple instances. Ex: Someone even majorly violated HIPAA and somehow is still at this company and is always praised for their work. 11) If you are human and have a life (bare minimum eat and sleep), don't expect to have one here. If you have one, you will lose your job. 12) Have a therapist on speed dial. You're going to need it. 13) Short term disability for maternity leave? LOL.

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Onward Search Response
2y
First of all, thank you for your feedback. We are a performance-based company, and we make decisions with our core values as our compass. Our core values include driving amazing results, wowing our customers, doing things the right way, and thinking and acting like an entrepreneur. We manage our company on a daily, weekly and monthly basis to align with these values. We recognize the move to remote work and changes in the market haven’t been easy, but we very much appreciate your years of service, and we wish you the best in your future endeavors.
3.0
Feb 14, 2024

A mixed bag

Recommend
CEO approval
Business Outlook

Pros

Quick promotions for high performers. Onward Play line of business has some really great people. Marketing team is fantastic, they equip sales team with excellent tools for outreach.

Cons

Crazy high turnover. Over the course of 3 years, we had some of the highest turnover, at both leadership and production level, I've experienced in a 20+ year staffing career. Delayed payouts on commissions (4-6 months) for full time placements. One or two highly toxic/abrasive people in leadership roles.

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Onward Search Response
2y
Thank you for taking the time to write a review of your time with Onward and for your positive words around our Play and Marketing teams. In 2023 we reorganized the company to align with our go forward growth strategy which led to some turnover on our team. We couldn’t be more confident in both our team and the company for 2024 and beyond. We appreciate all your hard work while you were here and we wish you all the best.
Viewing 16 - 18 of 131 Reviews

Glassdoor has 161 Onward Search reviews submitted anonymously by Onward Search employees. Read employee reviews and ratings on Glassdoor to decide if Onward Search is right for you.