Ookla reviews

3.7

69% would recommend to a friend

(73 total reviews)

Stephen Bye

69% approve of CEO

68% positive business outlook

Ookla has an employee rating of 3.7 out of 5 stars, based on 73 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ookla employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

73 reviews
1.0
Sep 15, 2023

Ookla has Spoiled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to have some of the brightest people in leadership

Cons

Ookla has definitely spoiled, leaving a sour taste in everyone's mouths. More and more employees are starting to smell the stink coming out of leadership. I think the new hires are also smelling it too. It's discouraging to see such a great company crumble because of new leadership's lack of trust, transparency, and backbone.

1.0
Sep 8, 2023

Working environment not good

Recommend
CEO approval
Business Outlook

Pros

none that I can think after recent management changes

Cons

New management is allowing hostile and toxic individuals to flourish and they appear to be supported by the parent company. Micromanagement is creeping in and many employees do not feel safe in the new environment. Employee wellbeing, work life balance and career development looks like it will suffer under this new management team. Expect further layoffs and resignations.

avatar
Ookla Response
2y
Hi there – Thanks for your honesty in sharing your concerns. We've seen your review, and we are glad for this opportunity to address your thoughts and feelings. First and foremost, we want to acknowledge that the transition to new management has brought about significant challenges for our employees, and we hear your concerns loud and clear. The experience you’ve shared is concerning to hear and we are committed to creating a safe and supportive workplace. We encourage you to reach out to HR with any further details or context of the concerns raised here. Thank you for being a part of our team.
1.0
Aug 20, 2023

Increasingly toxic environment

Recommend
CEO approval
Business Outlook

Pros

The few remaining remnants of the old Ookla (mainly people who have not yet resigned or have not been forced out).

Cons

The recent shift in senior leadership at Ookla has given rise to a work environment marked by reduced transparency and heightened hostility. The new management seems disinclined to treat the workforce respectfully or uphold truthfulness, fostering an escalating atmosphere of toxicity. Instances of bullying, harassment, and marginalization among colleagues have become recurrent, resulting in a swift decline in organizational morale and motivation. Any candidates should do their own research and approach with caution.

avatar
Ookla Response
2y
We're pleased to hear that you value the contributions of the long-standing members of our team. Their dedication is indeed an asset to our organization. However, we are deeply concerned about your experience with the recent changes in culture and employee safety. It's disheartening to learn about instances of hostility, bullying, harassment, and marginalization among colleagues. Please know HR is always available to discuss these particular issues further. Ensuring that people are valued and respected is a top priority for us, and we are dedicated to making the necessary changes to achieve this. It is our goal to restore Ookla’s employee morale and a culture where everyone feels safe and valued. As always, your feedback is essential in helping us evolve. If you feel comfortable, we encourage you to reach out to the HR team about your concerns as we hope to understand the context and details of the situation(s) described.
Viewing 46 - 48 of 73 Reviews

Glassdoor has 75 Ookla reviews submitted anonymously by Ookla employees. Read employee reviews and ratings on Glassdoor to decide if Ookla is right for you.