OpenText Principal Technical Support Engineer reviews

2.5

41% would recommend to a friend

(19 total reviews)
avatar

Ayman Antoun

Not enough data to show CEO approval

37% positive business outlook

Principal Technical Support Engineer employees have rated OpenText with 2.5 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Principal Technical Support Engineer professionals have an average working experience there. OpenText is rated 35% below average by Principal Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

19 reviews
4.0
Jul 3, 2024

Mixed Bag

Recommend
CEO approval
Business Outlook

Pros

Great product protfolio Good profit first leaders who make business sense

Cons

frequent layoffs and uncertainity prevails

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OpenText Response
2y
Thank you for your feedback. There will unavoidably be some duplication in roles which may lead to team structure rebalancing to ensure that the appropriate level of skill is attributed to each area of the business. As and when these changes may happen, information is provided to employees as early as possible in line with legal requirements. We try as much as possible to support team members in finding opportunities in other areas of the business, should their areas be impacted by restructuring.
5.0
Feb 18, 2024

Very organized

Recommend
CEO approval
Business Outlook

Pros

Well managed, quickly integrated Micro Focus merger, good coworkers

Cons

Opentext has misguidedly chosen the hybrid model,

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OpenText Response
2y
Thank you for taking the time to write about your experience. We're so glad to read your positive comments and we look forward to your continued growth. Our employee wellness program is a cornerstone to OpenText’s working culture. Currently, we operate a hybrid work structure which gives our team members the flexibility of home working with the opportunity to collaborate and innovate together in-person. We are always looking to improve on and implement global and local policies to enhance work-life balance for employees. OpenText has recently been recognized by Forbes as one of the World’s Best Employers.
3.0
Jan 18, 2024

OK Place to work

Recommend
CEO approval
Business Outlook

Pros

OK Pay Good Benefits Good Team

Cons

Shifty leadership Constantly changing bonus structures Get all career changes in writing, especially around pay

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OpenText Response
2y
Thank you for your feedback. At OpenText, we provide continuous development opportunities for our leaders, to ensure they support and manage their teams efficiently to foster progression. ​Overall, we hear that team members work closely and efficiently with their managers, so we are sorry to hear that this has not been your experience.
Viewing 7 - 9 of 19 Reviews

Glassdoor has 6,428 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.