OpenText Principal Technical Support Engineer reviews

2.5

41% would recommend to a friend

(19 total reviews)
avatar

Ayman Antoun

Not enough data to show CEO approval

37% positive business outlook

Principal Technical Support Engineer employees have rated OpenText with 2.5 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Principal Technical Support Engineer professionals have an average working experience there. OpenText is rated 35% below average by Principal Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

19 reviews
1.0
Apr 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Some great people in the company

Cons

Management by Analytics (including firing and holding back) Treated the same as everyone else Regardless of whether you are completely missing, achieving or exceeding your targets (ok, that may seem like a benefit to an under achiever and it is) Getting hit by politics regardless of your seniority (or lack of) The last job you will ever have - if your leaving threatens their success in a business line you or your next employer will end up in a lawsuit. BE WARNED!!! Promotion based on incompetence. Work/Life balance does not exist if you are good at what you do. If you are not then you won’t get pulled into every deal and can achieve it. While I was there Benefits seemed to get watered down every year Minimal salary increases. If you agree to join at a certain salary expecting it to go up over time forget it going up. Likewise if you transfer internally to a new position paying more expect just a 2-3k increase, even when those around you make 20-50k more than your base (policy seems to be no major pay bumps for internal transfers - be glad you got the position!!)

3.0
Feb 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Global company, opportunities to learn and move departments

Cons

Amalgamation of many acquisitions results in a fractured company atmosphere, feeling of penny pinching from management, too much legacy type software and not enough new products

Viewing 13 - 15 of 19 Reviews

Glassdoor has 6,428 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.