OpenText reviews

No sales tools - Zoominfo, etc. No account list. Salesforce is a dumping ground - expect as many as 5+ duplications with outdated and incorrect information. Everything is done on spreadsheets and up to you to spend your time searching the company. Solution Consultants have little to no technical experience - anyone can be an SC. You support your SC and BDC - you have to find accounts for your BDC and provide a deck to your SC. You will spend 80% of your time searching and vetting accounts, chasing down people and information internally and keeping the deal moving. Everything is about margin - nothing else. OT does not care at all about their customers - just get the deal. No matter the level of management, they will lie to you in the interview and sales process - it happened to me and at least 3 colleagues and it is commonplace in the sales process. Health insurance is okay but vision and dental is terrible - the worst plans; nobody accepts them. Have you ever heard of a company haveing a Sales Kick Off with no salespeople? Yup, not a one - only the management is included. Also, expect to never meet anyone - not your managers or your colleagues - just day after day of pushing you to make your numbers without any tools or support while having the most expensive product and crazy margins. There is a clear divide - people who have been at OT since before it was owned by OT and the revolving door of everyone else that has been hired over the past 1-2 years. That revolving door is throughout every department - try to ask HR a question - nobody knows anything! Salespeople don't stay because it is impossible to make $ and they don't care about you or the customer. BTW, unless you have it in your hiring contract, they will not reimburse you for your office supplies (printer toner, etc)

The CEO is probably the biggest problem at OT o CEO is the most intelligent person alive. He is CEO, CTO, CMO, head of HR, head of R&D, head of Product Management, EVP of Services, EVP of WW Sales, Chief of Political Activism. He knows everything and sets direction and messaging with weird acronyms, taglines and volumes of streams of consciousness about the company and social issues. He could fire the ELT and do just fine. o If the CEO is in the meeting, he makes the decisions (however asinine) and railroads everyone to agree. No idea is a good idea unless it comes from Mark. Or, if it’s a good idea he will claim it as his own. o Despite all of the talk about DE&I and setting a goal to elevate women, he goes after key leadership who happen to be women. He second-guesses and insults their work. I’ve seen it. Not sure if they are targeted because they are female or because they don’t immediately say “yes sir can I have another sir”. o Non-stop SJW nonsense. Not everyone agrees with you and a lot of it has no place at work In general o Micromanagement, micromanagement, micromanagement. No one trusts you for your expertise or knowledge on your subject or product area. I’ve been in the industry for many years and I am a Director. My manager starts or reworks my presentations completely. That has never happened to me before. o Analysis paralysis. Risk averse. They say they want to change and update to be a cloud company but many decisions they make contradict this and they go back to the old way. That’s why new people leave within the first 18 months.