Optimum reviews

2.9

41% would recommend to a friend

(519 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

519 reviews
1.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

I loved getting my products at a reduced rate and the benefits were good.

Cons

The company does not care about you. They are only interested in how much money you can make them. They don't care about the customer. They won't let you help or keep a customer. They won't even try to help a customer unless they threaten to disconnect then they have to be sent to a retention department. You aren't allow to help them. I don't know why they even have a local office.

1.0
Feb 12, 2024

Run

Recommend
CEO approval
Business Outlook

Pros

There are no Pros here

Cons

You should run far away

2.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Good money, alot of incentives to perform with good weighted pay out pool.

Cons

To hit goals, you have to operate having your own financial well being prioritized over the well-being of customers who are getting screwed over.

Viewing 31 - 33 of 519 Reviews

Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.