Optimum reviews

2.9

41% would recommend to a friend

(520 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 520 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

520 reviews
2.0
Feb 2, 2021

Ehh

Recommend
CEO approval
Business Outlook

Pros

Decent pay nice co workers

Cons

Policy always changes constantly confused in what my job actually is

4.0
Jan 28, 2021
Recommend
CEO approval
Business Outlook

Pros

The job itself is easy but the customers are without a doubt very rude an hard to deal with sometimes

Cons

Treatment from customers is very hard over time wears on you mentally

2.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Furnished devices that are ready to use & are user friendly

Cons

Chargebacks are terrible so are the hours as well as receiving complaints for active service when trying to up sell products

Viewing 343 - 345 of 520 Reviews

Glassdoor has 540 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.