Optimum reviews

2.9

41% would recommend to a friend

(520 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 520 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

520 reviews
4.0
Jul 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Upper management seems to really care about how to make the business better and listens to input from employees for creative solutions. Commission structure is competitive and training is top notch!

Cons

Because Direct Sales is ultimately a “Sales” job, sometimes to get ahead you have to be very creative. If you don’t feel comfortable with that, this isn’t the job for you. It’s also difficult in Direct Sales to move up quickly unless you’re willing to relocate. The Supervisor role is a financially rewarding position, so there isn’t much turnover there.

3.0
Jul 19, 2019

job

Recommend
CEO approval
Business Outlook

Pros

good benefits and pay was good

Cons

long hours and customers kids and dogs were the biggest problems

3.0
Jul 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, lots of time off and good benefits.

Cons

Angry customers yelling at you all day. Disorganized during restructuring when they were bought out. Hopefully it has been resolved.

Viewing 364 - 366 of 520 Reviews

Glassdoor has 540 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.