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      Optimum

      Engaged Employer

      Optimum reviews

      2.9

      41% would recommend to a friend

      (519 total reviews)

      Dennis Mathew

      53% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      519 reviews
      1.0
      Mar 14, 2026

      How the mighty have fallen

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, free cable, deserted office space

      Cons

      Senior management asleep at the wheel and utterly lost

      1.0
      Mar 9, 2026

      Pass

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are helpful and pleasant.

      Cons

      Everyone is stretched thin, installs take way longer than projected, which impacts your paycheck.

      1.0
      Mar 5, 2026

      Garbage Company

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The owner has the reverse Midas Touch. Everything he and his band of DEI corporate cronies touch turns to hot wet garbage. Yes, I know, I'm posting this in the "Pros" section, that's how bad it is.

      Cons

      The implementation of incapable overseas reps has completely ruined everything. The billing reps can't do simple math or decipher bills or explain bills to the customers. The tech support reps are unknowlegable about our products functions, how to navigate and work them, how to fix them. The retention reps don't care if our customers stay or go. Feedback from the customers are that they intentionally call the wrong department, sales, because we're the only ones smart enough to understand and fix their problems.

      Viewing 58 - 60 of 519 Reviews
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      ReviewsOptimum reviews

      Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.