Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Optimum

      Engaged Employer

      Optimum reviews

      2.9

      41% would recommend to a friend

      (519 total reviews)

      Dennis Mathew

      53% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      519 reviews
      1.0
      Feb 3, 2026

      I do not recommend

      Custmor services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work enviorment still active.. Work/Life Balance positve!!

      Cons

      Unable to advandce career Company has changed post covid massive unexplained layoffs Company has a declining presence. Not valued as an employee

      1.0
      Jan 30, 2026

      Avoid Marketing and Media Orgs

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Hybrid schedule (2-3x per week in office) - Compensation package is decent for industry - Good resume builder (F500 company) - Good work/life balance. Not a lot of late nights. In office days most folks leave between 4-5pm

      Cons

      - Frequent changes in leadership (3 CMOs and 3 VPs of Media/Growth in last 3 years) has caused confusion and lack of clarity on department goals. - Marketing analytics is a fairly new dept and lacks the resources/infrastructure to effectively meet demands. - Little to no process, structure, or organization. Expectation is to adapt to a broken system. - A lot of friction and tension amongst internal teams. Constant push/pull for budget/resources. - Many decisions are made in a vacuum without data or input from day to day teams who manage programs. - Not a modern work culture. No company sponsored events, old-school hierarchy/structure, meeting heavy days without clear agendas and next steps.

      2.0
      Dec 5, 2025

      Underpaid

      Osp technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are good. Direct supervisors are good. Company vehicle

      Cons

      Less pay then average. management won't hesitate to throw you under the bus. No real career advancements once you get to OSP 4. Anual raises are always only 3%.

      Viewing 64 - 66 of 519 Reviews
      Related searches: Optimum jobs | Optimum salaries | Optimum benefits | Optimum interviews
      ReviewsOptimum reviews

      Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.