Optimum reviews

2.9

43% would recommend to a friend

(188 total reviews)

Dennis Mathew

47% approve of CEO

28% positive business outlook

Reviews by job title

188 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Jul 19, 2019

job

Recommend
CEO approval
Business Outlook

Pros

good benefits and pay was good

Cons

long hours and customers kids and dogs were the biggest problems

1.0
Jul 3, 2019
Recommend
CEO approval
Business Outlook

Pros

base plus salary and health insurance

Cons

The company acts as if the entire market is urban. It acted as if a market in a rural area was the same as a major city.

2.0
Jun 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Good hours when you have been there for awhile and get a choice of what shift you want.

Cons

The company cares more about sales and talking customers into signing up for new services instead of how well you handle problems. Regardless of how many customers wish to talk to management to compliment on the support they received you will be let go of if you don't hit certain sale goals. You can talk customers into upgrading them to a TiVo or DVR box all day long and get no recognition. Almost zero chance for advancement and raises.

Viewing 124 - 126 of 188 Reviews

Glassdoor has 545 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.