Optimum reviews

2.9

41% would recommend to a friend

(519 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

519 reviews
1.0
Dec 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay Steady hours Off on weekends Make commition

Cons

Manager didn't know what to do. Didn't even know how to train me because she wasn't even trained correctly.

1.0
Dec 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Company benefits are pretty good

Cons

Hostile work environment where management directs employees to do the wrong thing and then criticizes and punishes them for errors.

1.0
Dec 15, 2017

Cogs and gears

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free broadband is nice, especially knowing what they charge customers for data overages.

Cons

The pay has always been lower than standard, but they only hire where the market is low, so even the worst liar can keep a straight face and tell their employees they are paid competitively. The big push is always "do more with less," and this shows up in unexpected places. Do more by paying less: expected from a corporate setting. Do the same work to a better standard with half the necessary staff: mathematically not feasible. It's no wonder the new company has seen losses in the first two quarters since the merger had an IPO.

Viewing 145 - 147 of 519 Reviews

Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.