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      Optimum

      Engaged Employer

      Optimum Tech Support Representative reviews

      3.0

      99% would recommend to a friend

      (11 total reviews)

      Dennis Mathew

      100% approve of CEO

      85% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      3.0

      Compensation and benefits

      2.0

      Senior management

      2.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      5.0
      Feb 11, 2016

      Tech Support Agent for Suddenlink

      Tech support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, Friendly People, Great Perks, Awesome Training environment. Helpful Supervisors, Welcoming Community. Show up to work and put in effort and the company will treat you well. Even after just starting, they went out of their way to accommodate a pre-planned trip.

      Cons

      The company was just bought by an over seas guy, unsure of what changes will be made in the future. They have put a hold on overtime and free food for the time being.

      Viewing 10 - 11 of 11 Reviews
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