Is Optum a good company to work for as a Associate Tech Support Analyst?

Associate Tech Support Analyst professionals working at Optum have rated their employer with 4.2 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Associate Tech Support Analyst Jobs at Optum now and start preparing for your job interview by browsing frequently asked Associate Tech Support Analyst interview questions at Optum .

Does Optum pay Associate Tech Support Analyst employees well?

Associate Tech Support Analyst professionals rate their compensation and benefits at Optum with 3.8 out of 5 stars based on 21 anonymously submitted employee reviews. This is 17.1% better than the company average rating for salary and benefits. Find out more about Associate Tech Support Analyst salaries at Optum.

What are the top reviewed jobs at Optum?

Software Engineer (1141) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1922 reviews)); "Remote and Dynamic work environment good benefits" ((in 869 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 674 reviews)); "Good work life balance and we can work from home" ((in 599 reviews)); "Good culture and policies" ((in 587 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 625 reviews)); "Low salary and very low yearly increases" ((in 427 reviews)); "Frequent Restructuring and layoffs" ((in 304 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 132 reviews)); "Poor communication both internally and externally" ((in 96 reviews))

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Optum Associate Tech Support Analyst reviews

4.2

75% would recommend to a friend

(21 total reviews)

Patrick Conway

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Associate Tech Support Analyst employees have rated Optum with 4.2 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Associate Tech Support Analyst professionals have an excellent working experience there. Optum is rated 22% above average by Associate Tech Support Analyst professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

21 reviews

1.0

Apr 15, 2020

Good for managers worst for techies

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Very few projects you can at learn something, mostly pathetic job. Managers will get all credit

Cons

Not good for techies but it's good for managers

2.0

Jul 28, 2019

Very Danger now, but it was good 3 yrs before

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Trainings and health care domain

Cons

Micromangement No WFH Very bad variable pay Less pay compare with Brand value Parking is bad

1.0

Dec 11, 2017

Management Failure

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary, managers try to re-position employees in other projects instead of laying off when project gets under budget constraints. Flexible hours and work from home options.

Cons

Not transparent, hides level grades from employees to avoid paying bonus, the unpaid bonus distributed among managers, managers are unprofessional and many with no college degrees. They have neither management skills not technical skills, front desk guy promoted as manager of technical team due to favoritism forcing skilled people to seek opportunities elsewhere, financial mismanagement by managers.

Viewing 19 - 21 of 21 Reviews

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Optum Associate Tech Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good for managers worst for techies

Very Danger now, but it was good 3 yrs before

Management Failure

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