Is Optum a good company to work for as a Associate Tech Support Analyst?

Associate Tech Support Analyst professionals working at Optum have rated their employer with 4.2 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Associate Tech Support Analyst Jobs at Optum now and start preparing for your job interview by browsing frequently asked Associate Tech Support Analyst interview questions at Optum .

Does Optum pay Associate Tech Support Analyst employees well?

Associate Tech Support Analyst professionals rate their compensation and benefits at Optum with 3.8 out of 5 stars based on 21 anonymously submitted employee reviews. This is 17.1% better than the company average rating for salary and benefits. Find out more about Associate Tech Support Analyst salaries at Optum.

What are the top reviewed jobs at Optum?

Software Engineer (1141) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1922 reviews)); "Remote and Dynamic work environment good benefits" ((in 869 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 674 reviews)); "Good work life balance and we can work from home" ((in 599 reviews)); "Good culture and policies" ((in 587 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 625 reviews)); "Low salary and very low yearly increases" ((in 427 reviews)); "Frequent Restructuring and layoffs" ((in 304 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 132 reviews)); "Poor communication both internally and externally" ((in 96 reviews))

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Optum Associate Tech Support Analyst reviews

4.2

75% would recommend to a friend

(21 total reviews)

Patrick Conway

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Associate Tech Support Analyst employees have rated Optum with 4.2 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Associate Tech Support Analyst professionals have an excellent working experience there. Optum is rated 22% above average by Associate Tech Support Analyst professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

21 reviews

4.0

Jul 19, 2022

Good Work-life balance, But less pay hike.

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance. WFH facility

Cons

The pay hike is a single digit. which is below the market competitor. Management is not product-based; it more like service-based.

3.0

May 20, 2022

Work culture

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good interaction with senior folks overall good

Cons

Management response to be improved in tim s required

3.0

Apr 27, 2022

Good

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Overall Good org and life balance

Cons

Variable in ctc is not good

Viewing 7 - 9 of 21 Reviews

Jobs at Optum

Field Tech Support Analyst

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Clinical Administrative Coordinator

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Optum Associate Tech Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Work-life balance, But less pay hike.

Work culture

Good

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