Is Optum a good company to work for as a Associate Tech Support Analyst?

Associate Tech Support Analyst professionals working at Optum have rated their employer with 4.2 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Associate Tech Support Analyst Jobs at Optum now and start preparing for your job interview by browsing frequently asked Associate Tech Support Analyst interview questions at Optum .

Does Optum pay Associate Tech Support Analyst employees well?

Associate Tech Support Analyst professionals rate their compensation and benefits at Optum with 3.8 out of 5 stars based on 21 anonymously submitted employee reviews. This is 17.1% better than the company average rating for salary and benefits. Find out more about Associate Tech Support Analyst salaries at Optum.

What are the top reviewed jobs at Optum?

Software Engineer (1141) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1922 reviews)); "Remote and Dynamic work environment good benefits" ((in 869 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 674 reviews)); "Good work life balance and we can work from home" ((in 599 reviews)); "Good culture and policies" ((in 587 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 625 reviews)); "Low salary and very low yearly increases" ((in 427 reviews)); "Frequent Restructuring and layoffs" ((in 304 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 132 reviews)); "Poor communication both internally and externally" ((in 96 reviews))

Skip to content Skip to footer

Notifications

Optum

Optum Associate Tech Support Analyst reviews

4.2

75% would recommend to a friend

(21 total reviews)

Patrick Conway

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Associate Tech Support Analyst employees have rated Optum with 4.2 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Associate Tech Support Analyst professionals have an excellent working experience there. Optum is rated 22% above average by Associate Tech Support Analyst professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

21 reviews

5.0

Feb 4, 2022

Optum

Associate tech support analyst

Recommend

CEO approval

Business Outlook

Pros

Best salary and benefits, employee centric company

Cons

Calling process is worst in optum

4.0

Aug 29, 2021

Company to find lot of leisure time

Tech lead

Recommend

CEO approval

Business Outlook

Pros

You will find lot of leisure time in this company. Work is never overbearing and good performers are rewarded well.

Cons

Tech isn't always cutting edge. If you are smart, more often than not; you are the smartest. So, learning from peers won't always be there.

5.0

Jul 2, 2021

Good organization

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Employee friendly org. Wfh flexi Good Salary Good tech Cloud

Cons

I can't think of any. None

Viewing 10 - 12 of 21 Reviews

Jobs at Optum

Field Tech Support Analyst

Supervisor I Contact Center - Kelsey Seybold Clinic - Patient Access Center - Remote

Clinical Administrative Coordinator

Clinical Administrative Coordinator

Hospital Admissions / Prior Authorization Coordinator

Optum reviews FAQs

Optum reviews Optum Associate Tech Support Analyst reviews

Optum

Optum Associate Tech Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Optum

Company to find lot of leisure time

Good organization

Jobs at Optum

Optum reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Optum reviews FAQs

Jobs at Optum