Oshi Health reviews

Dear Reviewer, Thank you for taking the time to share your feedback on Glassdoor. At Oshi Health, we greatly value honest reviews from our current and former employees as they are essential for our continuous improvement and maintaining a positive work environment. We noted your concerns, particularly regarding our customer satisfaction, and would like to clarify any misunderstandings. We are incredibly proud of our mission and commitment to delivering outstanding care and outcomes for our customers. Our dedication to this is reflected in our 98%+ CSAT since our inception. We are committed to providing exceptional service to our customers and addressing any issues they might have. We encourage our team members to report and discuss any customer concerns with their managers or directly with our client service team to ensure we are responding effectively and timely to our clients' needs. Furthermore, our company has achieved a commendable 4.8 Company Rating on Glassdoor, with a 100% approval rating for our CEO, Sam Holliday with 95% of our employees recommending Oshi Health to a friend or colleague. We are proud to share that Oshi Health has been recognized as a top workplace in the healthcare industry, winning the Modern Healthcare 2023 Best Places to Work Award and receiving recognition from BuiltIn as one of the Best Places to Work in both 2023 and 2024. In light of these achievements, we'd like to connect with you to better understand your experience, as your review seems to contrast with the broader feedback we receive from our team. It is also worth noting that we do not employ Sales Associates, and we also have no employees located in Kansas City, MO. This could indicate a mix-up, but we still take your feedback seriously and will use it to continue refining our processes. We invite you to discuss your concerns further and provide more specific feedback. Please feel free to reach out to Dwight Scott in People Operations (dwight@oshihealth.com). We are committed to fostering an inclusive and supportive workplace culture where all voices are heard and valued. Thank you again for your feedback. Sincerely, Oshi Health