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OuterBox

Engaged Employer

OuterBox reviews

3.4

54% would recommend to a friend

(122 total reviews)
avatar

Jeff Allen

77% approve of CEO

50% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.2

Work/Life balance

3.0

Senior management

OuterBox has an employee rating of 3.4 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OuterBox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

122 reviews
4.0
Apr 28, 2026

Great training and culture, but values shifted with growth

Enterprise seo strategist
Recommend
CEO approval
Business Outlook

Pros

Great training. I really enjoyed the culture, benefits, and the people I worked with. I had excellent supervisors and for a while, was really proud of the work I was able to do and the clients I was able to work with.

Cons

A lot of scaling and changes occurred in the last 6 months or so that I worked there. The size of the company exploded from around 80 or so, up to 250. The focus shifted towards scaling the quantity of work over the prior focus on the quality of work. For me, it became an issue of differing values, and was no longer a good fit.

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OuterBox Response
2mo
Thank you for taking the time to share your experience with us. We truly appreciate your thoughtful feedback. We’re glad to hear that you had a positive experience with our training, culture, benefits, and, most importantly, the people you worked alongside. Building strong teams and providing meaningful development opportunities are priorities for us, so it’s encouraging to know that came through during your time here. We’re especially pleased that you felt proud of your work and the clients you supported. We also appreciate your candid perspective on the changes you experienced. Over the past few years, we’ve gone through a period of significant growth, including multiple integrations with other organizations, and we recognize that this level of scaling can create challenges and shifts that don’t resonate with everyone. Our goal has been to evolve our processes and structure to support that growth while continuing to deliver high-quality work for our clients. “Growth is oxygen” is a core belief for us, not just for our clients, but in how we grow our people, capabilities, and impact. That said, maintaining the right balance between scaling and quality is something we continuously evaluate and refine, and feedback like yours is an important part of that process. We understand that periods of rapid change can affect alignment, and we respect your decision to seek an environment that better matches your values. We’re grateful for the contributions you made during your time here and wish you continued success in your next chapter!
5.0
Apr 25, 2026

Flexible work environment with caring management, but low pay

Specialist
Recommend
CEO approval
Business Outlook

Pros

Flexible and management cares about employees

Cons

Salary is lower than the average

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OuterBox Response
2mo
Thank you for sharing your feedback. We’re glad to hear that you’ve experienced flexibility in your work and felt supported by our management team. Those are both very important to us and key parts of the environment we aim to build. We also appreciate your perspective on compensation. We understand how important this is, and we regularly review our pay practices to ensure they remain competitive and aligned with industry benchmarks, while also considering the broader total rewards we offer, including benefits, growth opportunities, and flexibility. Feedback like yours helps inform our ongoing efforts, and we’re committed to continually evaluating how we support and reward our team.
3.0
Feb 11, 2026

Pros and cons

Paid media specialist
Recommend
CEO approval
Business Outlook

Pros

The people were mostly great and collaborative. Fully remote and flexible. No niche - different clients in all industries.

Cons

Tracked every minute. Tons of employee/management turnover. Worked you to the bone. Not much room for growth. No bonuses.

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OuterBox Response
5mo
Thank you for taking the time to share your feedback. We truly appreciate your recognition of our collaborative culture, flexibility, and the diverse clients we work with! We also value your honest perspective on areas where we can improve. We have been actively strengthening our training programs and career development pathways to provide clearer growth opportunities and long-term advancement for our team members. Supporting professional development is a priority for us, and we are committed to helping employees build meaningful careers at OuterBox. We are working to enhance our team structures and leadership support to create more sustainable workloads and better day-to-day guidance for our teammates. Last year, we also introduced bonus plans for all of our service delivery roles, ensuring that strong performance and retention are recognized and rewarded. We acknowledge that periods of growth and change can create challenges, and we are focused on improving stability, communication, and support across the organization. Our goal is to foster an environment where teammates feel valued, supported, and empowered to succeed. Thank you again for your input. Feedback like this helps us continue to evolve and strengthen our workplace for current and future team members!
Viewing 4 - 6 of 122 Reviews
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Glassdoor has 124 OuterBox reviews submitted anonymously by OuterBox employees. Read employee reviews and ratings on Glassdoor to decide if OuterBox is right for you.